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ITIL Service Design by Axelos

by Axelos | PB | VeryGood
US $7.32
Condition:
Very Good
May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend ... Read moreabout condition
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eBay item number:373878820533
Last updated on Nov 05, 2025 23:20:43 PSTView all revisionsView all revisions

Item specifics

Condition
Very Good
A book that does not look new and has been read but is in excellent condition. No obvious damage to the cover, with the dust jacket (if applicable) included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear. See the seller’s listing for full details and description of any imperfections. See all condition definitionsopens in a new window or tab
Seller Notes
“May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend ...
Binding
Paperback
Book Title
ITIL Service Design
Weight
3 lbs
Product Group
Book
IsTextBook
No
ISBN
9780113313051
Subject Area
Business & Economics
Publication Name
Itil Service Design : 2011
Publisher
Stationery OFFICE, T.H.E.
Item Length
11 in
Subject
Business Communication / General
Publication Year
2011
Series
Itil Service Lifecycle Ser.
Type
Textbook
Format
Trade Paperback
Language
English
Item Height
1 in
Author
The Stationery Office
Item Weight
57.7 Oz
Item Width
8.5 in
Number of Pages
456 Pages
Category

About this product

Product Identifiers

Publisher
Stationery OFFICE, T.H.E.
ISBN-10
0113313055
ISBN-13
9780113313051
eBay Product ID (ePID)
109009954

Product Key Features

Number of Pages
456 Pages
Language
English
Publication Name
Itil Service Design : 2011
Publication Year
2011
Subject
Business Communication / General
Type
Textbook
Author
The Stationery Office
Subject Area
Business & Economics
Series
Itil Service Lifecycle Ser.
Format
Trade Paperback

Dimensions

Item Height
1 in
Item Weight
57.7 Oz
Item Length
11 in
Item Width
8.5 in

Additional Product Features

Edition Number
2
Intended Audience
Scholarly & Professional
Illustrated
Yes
Synopsis
The ITIL 2011 Editions have been updated for clarity,consistency, correctness and completeness.In order to meet current and future business requirements, 'ITILService Design' provides guidance on the production andmaintenance of IT policies, architectures and documents for thedesign of appropriate and innovative IT infrastructure servicessolutions and processes.Key features:The updated ITIL publications share a similar standard structure(including generic content in Chapters 1, 2 and 6), to improveconsistency and aid navigation. Some content has been reorganizedto improve flow and readability, and ensure alignment across thesuite - including clarification around interfaces, and inputs andoutputs across the service lifecycle.Terminology has been clarified and made consistent across thepublications and the ITIL glossary., The ITIL 2011 Editions have been updated for clarity,consistency, correctness and completeness.In order to meet current and future business requirements, 'ITILService Design' provides guidance on the production andmaintenance of IT policies, architectures and documents for thedesign of appropriate and innovative IT infrastructure ......, The ITIL Service Design stage of the ITIL v3 framework offers guidance to IT practitioners and business leaders wanting to move their IT strategy forward. This step-by-step approach to planning focuses on quality and efficiency, leading to robust IT services that will stand the test of time. The guidance describes an approach to ensure the most relevant IT services are introduced into fully supported environments, meeting an organization's current and future business needs.

Item description from the seller

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ThriftBooks

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  • e***a (271)- Feedback left by buyer.
    Past month
    Verified purchase
    Ordered from USA and arrived to me in UK about 10 days later. Book appropriately packaged and mostly as described. Was missing the cd as listed but communication with the seller was friendly and polite if not a little confusing - partial refunds are only offered after you start the formal eBay return request process, they aren't capable of giving refunds after simple messaging to customer service. All in all though, great value and a positive transaction. Would interact again 👍
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    Past 6 months
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    Unfortunately I received a damaged book, the item and the package both were damaged and it was clearly evident its appearance that it happened during transit. The seller was very understanding and gave me a full refund for the damaged book, though it was no fault of their own. Other than the damage, the book was as described, the quality and condition aside from the damaged spot was like new. The cost of the book was reasonable. I would definitely purchase from the seller again.
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    I recently purchased an item from this eBay seller, and I couldn't be happier with the experience. From the prompt communication to the fast shipping, everything was handled with utmost professionalism. The item arrived exactly as described and was well packaged to ensure its safety during transit. The seller was courteous and responsive, making the entire transaction smooth and hassle-free. I highly recommend this seller to anyone looking for quality products and excellent service.
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