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Crucial Conversations: Tools for Talking When Stakes Are High
by Patterson, Kerry; Grenny, Joseph;... | PB | Good
US $4.58
Condition:
“Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, ”... Read moreabout condition
More than 10 available / 979 sold
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Located in: Aurora, Illinois, United States
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eBay item number:373416653330
Item specifics
- Condition
- Good
- Seller Notes
- Binding
- Paperback
- Weight
- 1 lbs
- Product Group
- Book
- IsTextBook
- No
- ISBN
- 0071401946
- Subject Area
- Psychology, Business & Economics, Language Arts & Disciplines
- Publication Name
- Crucial Conversations: Tools for Talking When Stakes Are High
- Item Length
- 9 in
- Publisher
- McGraw-Hill Companies, T.H.E.
- Subject
- Training, Business Communication / General, Communication Studies, Negotiating, Interpersonal Relations
- Publication Year
- 2002
- Type
- Textbook
- Format
- Trade Paperback
- Language
- English
- Item Height
- 0.7 in
- Item Width
- 6 in
- Item Weight
- 13.1 Oz
- Number of Pages
- 264 Pages
About this product
Product Information
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you.
Product Identifiers
Publisher
McGraw-Hill Companies, T.H.E.
ISBN-10
0071401946
ISBN-13
9780071401944
eBay Product ID (ePID)
2277182
Product Key Features
Publication Name
Crucial Conversations: Tools for Talking When Stakes Are High
Format
Trade Paperback
Language
English
Subject
Training, Business Communication / General, Communication Studies, Negotiating, Interpersonal Relations
Publication Year
2002
Type
Textbook
Subject Area
Psychology, Business & Economics, Language Arts & Disciplines
Number of Pages
264 Pages
Dimensions
Item Length
9 in
Item Height
0.7 in
Item Width
6 in
Item Weight
13.1 Oz
Additional Product Features
LCCN
2002-001129
Lc Classification Number
Bf637.C45.C78 2002
Table of Content
Acknowledgments Ch. 1 What's a Crucial Conversation? Ch. 2 Mastering Crucial Conversations Ch. 3 Start with the Heart Ch. 4 Learn to Look Ch. 5 Make It Safe Ch. 6 Master My Stories Ch. 7 STATE My Path Ch. 8 Explore Others' Paths Ch. 9 Move to Action Ch. 10 Putting It All Together Ch. 11 Yeah, But Ch. 12 Change Your Life End notes Index
Copyright Date
2002
Target Audience
Trade
Dewey Decimal
302.346
Dewey Edition
23
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:373416653330
Shipping and handling
Item location:
Aurora, Illinois, United States
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slow to arrive but in great shape
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Dvd arrived quickly and well packaged and taken care of. The item was listed as acceptable and met all of my needs but here's a quick description of what I got: Some wear is visible on the plastic sleeve on the outside of the case. The inside leaflet was still there! The disk has about 3 very notable scratches, although none are bigger than about 2 centimeters. Little to no grime anywhere on the product. Great service!
r***o (278)- Feedback left by buyer.
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Just received my order/Package and it was just as listed. There's no problems or concerns with this order and I look forward to doing more business with this company. Again Thanks For All Your Time And Help Sincerely Lawrence Lee Stratch Jr
Product ratings and reviews
Most relevant reviews
- Oct 27, 2021Top favorable review
Get it & Do Better
Verified purchase: YesCondition: Pre-OwnedSold by: peachdvle
- Sep 02, 2007
Crucial Conservation>>>>>>what are they ?
- Jun 02, 2008
Awesome!
- Feb 12, 2011
Your personal and business life will be changed!!
- Oct 19, 2018
Excellent condition and Read
Verified purchase: YesCondition: Pre-OwnedSold by: readingbooks_sendingpostcards