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Crucial Conversations: Tools for Talking When Stakes Are High

by Patterson, Kerry; Grenny, Joseph;... | PB | Good
ThriftBooks
  • (3590663)
US $4.58
Condition:
Good
“Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, ”... Read moreabout condition
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Last updated on May 29, 2024 02:34:42 PDTView all revisionsView all revisions

Item specifics

Condition
Good
A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages. See the seller’s listing for full details and description of any imperfections. See all condition definitionsopens in a new window or tab
Seller Notes
“Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, ...
Binding
Paperback
Weight
1 lbs
Product Group
Book
IsTextBook
No
ISBN
0071401946
Publication Year
2002
Type
Textbook
Format
Trade Paperback
Language
English
Publication Name
Crucial Conversations: Tools for Talking When Stakes Are High
Item Height
0.7in
Author
Kerry Patterson, Ron Mcmillan, Al Switzler, Joseph Grenny
Item Length
9in
Publisher
McGraw-Hill Companies, T.H.E.
Item Width
6in
Item Weight
13.1 Oz
Number of Pages
264 Pages

About this product

Product Information

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you.

Product Identifiers

Publisher
McGraw-Hill Companies, T.H.E.
ISBN-10
0071401946
ISBN-13
9780071401944
eBay Product ID (ePID)
2277182

Product Key Features

Author
Kerry Patterson, Ron Mcmillan, Al Switzler, Joseph Grenny
Publication Name
Crucial Conversations: Tools for Talking When Stakes Are High
Format
Trade Paperback
Language
English
Publication Year
2002
Type
Textbook
Number of Pages
264 Pages

Dimensions

Item Length
9in
Item Height
0.7in
Item Width
6in
Item Weight
13.1 Oz

Additional Product Features

Lc Classification Number
Bf637.C45.C78 2002
Table of Content
Acknowledgments Ch. 1 What's a Crucial Conversation? Ch. 2 Mastering Crucial Conversations Ch. 3 Start with the Heart Ch. 4 Learn to Look Ch. 5 Make It Safe Ch. 6 Master My Stories Ch. 7 STATE My Path Ch. 8 Explore Others' Paths Ch. 9 Move to Action Ch. 10 Putting It All Together Ch. 11 Yeah, But Ch. 12 Change Your Life End notes Index
Copyright Date
2002
Target Audience
Trade
Topic
Training, Business Communication / General, Communication Studies, Negotiating, Interpersonal Relations
Lccn
2002-001129
Dewey Decimal
302.346
Dewey Edition
23
Genre
Psychology, Business & Economics, Language Arts & Disciplines

Item description from the seller

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4.8
62 product ratings
  • 54 users rated this 5 out of 5 stars
  • 6 users rated this 4 out of 5 stars
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  • by jstingl
    Oct 27, 2021Top favorable review

    Get it & Do Better

    My favorite hero and president or our national nurse anesthesia association shared that he read this book 4 times. So I ordered it. I'm almost finished and can't wait to read it again and practice the simple principles. I see really nice changes in the outcome any conversation I apply the principals written this book. Get it ! And do Better!

    Verified purchase: YesCondition: Pre-OwnedSold by: peachdvle

  • by 954cj
    Sep 02, 2007

    Crucial Conservation>>>>>>what are they ?

    This book is both enlightening, powerful, and filled with ways to make your life a better place in both the home and office. How many times have you felt like the conversation was escalating and the conclusion was no where in sight? A combination of stories , suggestions, answerers, and hands on work, makes this book a must read. The authors have compiled various ways to over come the situations many of us dread. This book won't solve your problems with hard to reach people people. The book does give great insight on , both your actions and reactions to difficult people. Enjoy and learn.

  • by ujglMrZyR0-@Deleted
    Jun 02, 2008

    Awesome!

    Crucial Conversations is one of the best self help books I have ever read. The book is an eye opener to the games we all play when trying to communicate with each other. It describes communication tactics and pitfalls from all levels of life including professional to personal. I have always thought of myself as a great communicater until a superior at my company told me that I wasnt. Of course I was offended by this statement. He recommended I read Crucial Conversations and actually loaned me his copy. The book changed me life and I learned alot about myself that I actually didnt realize before. He was right. I have since bought 3 copies of the book. This book is an excellent buy for those who think they are great communicaters.

  • by golfer777770
    Feb 12, 2011

    Your personal and business life will be changed!!

    Crucial Conversations is an amazing book. Practical life solutions are given to walk through Problems. I ordered the book because I realize in our society today that people don't know how to handle conflict. Most people scream an yell, or say horrible things about their spouse or significant other and think this will solve their problems. It doesnt. This book handles this head-on an how to be successful in your business life an your personal life with appropriate conflict resolution strategies. Everyone needs to read this because it will change how you respond to people an how you succeed in everyday life.

  • by poopdoodie2
    Oct 19, 2018

    Excellent condition and Read

    Must love book for anyone, like myself, who is struggling to make conversations easier when you have a hard time with them such as I. The book is in a 9/10 condition. The only flaw is the name on the bottom if the binding but all else is well.

    Verified purchase: YesCondition: Pre-OwnedSold by: readingbooks_sendingpostcards

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