Everyone's Problem Solving Handbook : Step-By-Step Solutions for Quality Impr...

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Item specifics

Condition
Very Good: A book that does not look new and has been read but is in excellent condition. No obvious ...
Book Title
Everyone's Problem Solving Handbook : Step-By-Step Solutions for
ISBN
9780527916527
Subject Area
Education, Business & Economics
Publication Name
Everyone's Problem Solving Handbook : Step-By-Step Solutions for Quality Improvement
Publisher
Productivity Press
Item Length
11 in
Subject
Decision-Making & Problem Solving, Quality Control
Publication Year
1992
Type
Textbook
Format
Trade Paperback
Language
English
Item Height
0.3 in
Author
Michael R. Kelly
Item Weight
15.2 Oz
Item Width
8.3 in
Number of Pages
176 Pages
Category

About this product

Product Identifiers

Publisher
Productivity Press
ISBN-10
0527916528
ISBN-13
9780527916527
eBay Product ID (ePID)
597466

Product Key Features

Number of Pages
176 Pages
Language
English
Publication Name
Everyone's Problem Solving Handbook : Step-By-Step Solutions for Quality Improvement
Subject
Decision-Making & Problem Solving, Quality Control
Publication Year
1992
Type
Textbook
Subject Area
Education, Business & Economics
Author
Michael R. Kelly
Format
Trade Paperback

Dimensions

Item Height
0.3 in
Item Weight
15.2 Oz
Item Length
11 in
Item Width
8.3 in

Additional Product Features

Intended Audience
Scholarly & Professional
LCCN
91-040137
Dewey Edition
23
Illustrated
Yes
Dewey Decimal
658.403
Table Of Content
Preface Chapter One: A New Way of Thinking Chapter Two: A Systematic Approach Chapter Three: Tools for Quality Improvement Chapter Four: Applying the Tools for Quality Improvement Glossary Bibliography Index
Synopsis
The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems. Five-Step Problem-Solving Process Identify the problem: Clearly state what needs improvement. Analyze: Determine what causes the problem to occur. Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem. Test Implement: Implement these actions on a trial basis to determine their effectiveness. Standardize: Ensure that useful actions are preserved.

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    Quick shipping not packed well at all. Had a piece of plastic but all the cars were loose bouncing around in the box. Luckily they made it in one piece.
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    Exactly as described, packed and shipped with care, in great shape

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