Bought these as a present to myself for my 27th birthday. They arrived a few days earlier than I expected in like-new condition. The only thing missing from my box was the little piece of paper that gives you a free trial to a streaming service, and I honestly wasn't in need of it since I already pay for a music streaming service. Amazing sound with lots of ways to customize it exactly how you want, and pairing and switching between devices is effortless. The battery lasts about a week using them for 5-7 hours a day with noise canceling on and they charge up fully within 30 minutes to an hour. The hard case is also a very good quality, as are all the included cables, even if the included USB-C cord is Very short. They are made out of good materials and are comfortable to wear for long periods of time- and this is coming from someone who usually doesn't wear over-ears because I find them uncomfortable and sweaty to keep on. The effective range of the Bluetooth works in every room of my house even when I stray from the device they're playing audio through- no skips or jumps at all, although I have a newer phone and computer as well so that could factor into this. The touch controls are intuitive and responsive as well- although I wish they were explained a little better by the materials that come with the headphones as I had to experiment with them for a few minutes before I figured it out. The noise cancelling is strong enough to almost completely block out the sound of a loud fan a couple of feet away, which is really impressive. Really my favorite Bluetooth headset that I've ever owned, and at the price offered by this seller these are a steal- snap them up while you can! Read full review
Verified purchase: Yes | Condition: Refurbished
Best noise cancellation headphones you can buy . The dual Bluetooth functionality is buggy and does not work well. I had bought this headphones mostly for dual Bluetooth functionality , so that I can keep it connected to computer and my phone. It switches the input automatically according to the sound output of the device. There is no proper control to switch it based on your need. Sometimes in middle of a call on phone, it switches to computer , even if you are not playing anything on computer. It is very frustrating. Even the speak to chat functionality is buggy, even when the feature is turned off in the settings , it switches to amplify outside noise in the middle of the call making it quite annoying. I am facing these issues despite having the latest firmware.
Verified purchase: Yes | Condition: Pre-owned
4 stars for the product simply because the microphone, which I use often, was not as great as I had hoped; nonetheless they provide a beautiful listening experience. Some of my favorite features include pairing 2 bluetooth devices at once, the programmable button and touch gestures, and the ability to listen to ambient noise by placing my palm onto the right hand side of the headphones. I bought these to replace and upgrade my old Sony Hear.on headphones and I was pleased to find that the range was much longer. Additionally, the case for these headphones has a better, more portable design. I am not an audiophile, but I do enjoy listening to music on Spotify for long periods of time and streaming movies for their full duration. I can safety say that I am happy with the audio quality, and the ability to keep the headphones on for a long period of time without having too much discomfort. I hope Sony's future iteration provides a better microphone, or allows for an optional external microphone similar to those used on gaming headsets. Read full review
Verified purchase: Yes | Condition: New
These headphones replaced Beats studio 3 over the ear noise cancelling. The sound quality is superior to the Beats, the fit and weight are similarly good. The Sony XM4 head phones have a considerable number of options including an IOS/Andriod optimization app. I am using a apple iphone X with the most current IOS. The battery life is considerable at greater than 20 hours which compares to the 8 hours of my prior beats. The sound cancellation is far superior to the prior Beats, however, the software is always adapting to the surrounding location, movement and ambient sounds causing fluctuations in the external noise suppression causing an external noise source to randomly increase and decline in volume. This issue is primarily an issue with significant and changing external noise sources, so not typically an issue. The touch sensitive controls on the side of the head phones works most of the time, however, I often have issues connecting to an incoming call as it will not transfer to the head phones or respond to the double tap on the touch panel. I have a Samsung smart TV with blue tooth audio connectivity and the audio will break up with the XM4 head phones at a distance of <10 ft, I have to disconnect and reconnect a couple of times to correct the problem. The head phones have over the air software updates so I'm hopeful some of the annoying issues are resolved with future updates. I don't recommend turning on the Notification and Voice Guide nor to activate the two device linking within the app. I found that when the head phones are permitted to connect to more than one device, they will automatically and when linked to two devices the head set can not be used for phone calls. Also the Speak to Chat is useless as it will shut the music off if you sing or speak while playing audio and responds to spurious external noises.Read full review
Verified purchase: Yes | Condition: New
These are very good quality and something I can work with at the gym. I had read a bunch of reviews that the range wasn't good but it turns out to be excellent range. The noise cancelling is next-level and of course the sound quality is excellent. Likely if it were any better I'd not be able to tell the difference, these are very good. The last negative set of reviews I had read is that some of the features are useless but I've found that you do have to spend some time in the app to make it all work out so it learns the difference between your environment home vs. gym. After a couple tweaks in the settings everything beats my expectations on usability.
Verified purchase: Yes | Condition: New
love these, and was glad to get them at the price i did! they came with the case and looked brand new. although, im not sure if its an issue with the headphones, but sometimes they will disconnect the audio from my phone and only stay connected for calls, and when i try to switch the audio back on i actually have to unpair the headphones entirely and reconnect them. ive never had this happen with a pair of headphones and its a pretty minor issue as it only happens sometimes - i just found it odd. otherwise, the headphones are great and i use them all the time!
Verified purchase: Yes | Condition: Refurbished
Glad I bit the bullet and bought this excellent pair of cans. They're chunky but feel light on the head and fit snugly around the ears. Sound quality is excellent as per the title, I'm no expert but this certainly feels very close to a flat response (though maybe with a little added color on the lows). Noise cancelling works well and is non-intrusive to the listening experience.
Verified purchase: Yes | Condition: New
This product came exactly as advertised. Although it was sold as refurbished, the thing is spotless. You could have told me it was brand new and I would not have known the difference. The sound quality is fantastic, the active noise-cancelling is far beyond what I expected. I had a pair of Sony noise-cancelling headphones back in 2001-2002. I can't remember the model or the price, but I thought those were really good back then. These are infinitely better. My only suggestion is to disable the automatic detection of your voice. The headphones have software that will turn off the music and and noise cancelling when they detect you speaking. The idea being that way you can have conversations with people without having to take your headphones off. But even on the least sensitive setting, the software is way too sensitive. Humming along to a song is enough to activate it and it is jarring. I just turned it off and hand the headphones around my neck when I need to have a conversation.Read full review
Verified purchase: Yes | Condition: Refurbished
These are the best headphones I’ve ever had, way out preforms the Beats Studio 3’s. The ANC is mind blowing and the sound is as close to perfect as your gonna get. The companion app is a nice feature and well having the option for the adjustable EQ is cool, you don’t really need it the sound is so perfect. This is a refurbished item but I couldn’t tell the difference from new to refurbished. Easily 5 stars and would highly recommend
Verified purchase: Yes | Condition: Refurbished
As good as the reviews. My head is a little weird with ANC, but they are my first true ANC headphones. I'm just not used to them. Otherwise, they sound great, links up to my devices fine, and seem to be great quality. I wish Sony didn't charge for the 3D Audio feature, but whaevs, don't really need it.
Verified purchase: Yes | Condition: Refurbished
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