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Dinesh Kumar Services Marketing and Customer Relationshi (Paperback) (UK IMPORT)
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US $182.36
Condition:
Brand New
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eBay item number:364837341237
Item specifics
- Condition
- Book Title
- Services Marketing and Customer Relationship Management
- Title
- Services Marketing and Customer Relationship Management
- EAN
- 9781774697320
- ISBN
- 9781774697320
- Genre
- Business & Finance
- Release Date
- 03/31/2024
- Release Year
- 2024
- Country/Region of Manufacture
- CA
- Item Height
- 254mm
- Item Weight
- 272g
- Publication Year
- 2024
- Type
- Textbook
- Format
- Trade Paperback
- Language
- English
- Subject Area
- Business & Economics
- Publication Name
- Services Marketing and Customer Relationship Management
- Publisher
- Toronto Academic Press
- Item Length
- 10 in
- Subject
- Customer Relations
- Item Width
- 8 in
- Number of Pages
- 267 Pages
About this product
Product Identifiers
Publisher
Toronto Academic Press
ISBN-10
1774697327
ISBN-13
9781774697320
eBay Product ID (ePID)
8068552340
Product Key Features
Number of Pages
267 Pages
Language
English
Publication Name
Services Marketing and Customer Relationship Management
Subject
Customer Relations
Publication Year
2024
Type
Textbook
Subject Area
Business & Economics
Format
Trade Paperback
Dimensions
Item Length
10 in
Item Width
8 in
Additional Product Features
Intended Audience
Scholarly & Professional
Table Of Content
Chapter 1 Introduction to Services Marketing Chapter 2 Customer Relationship Management (CRM) in Services Chapter 3 Market Research and Segmentation in Services Marketing Chapter 4 Differentiation and Positioning in Services Marketing Chapter 5 Managing Service Quality and Customer Satisfaction Chapter 6 Pricing Strategies in Services Marketing Chapter 7 Marketing Mix and Marketing Services Chapter 8 Relationship Building in Services Marketing
Synopsis
CRM enables businesses to build lasting relationships with both new and existing customers, while optimizing corporate efficiency. This book explores the key concepts of customer relationship management and provides practical tools and techniques for managing customer relationships. It also discusses the importance of effective service delivery and how it can be used to build strong customer relationships. With real-world cases and examples, this book is an essential resource for anyone interested in the field of services marketing and customer relationship management., CRM enables businesses to build lasting relationships with both new and existing customers, while optimizing corporate efficiency. This book explores the key concepts of customer relationship management and provides practical tools and techniques for managing customer relationships.
Item description from the seller
Business seller information
Value Added Tax Number:
- GB 864154811
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- h***9 (3094)- Feedback left by buyer.Past 6 monthsVerified purchase🏆 SUPER STAR 🤩 AMAZING PHOTOS 🎯 ACCURATE DESCRIPTION ✏️ GENUINE PRODUCTS 💎 HIGH QUALITY 🍯 SUPER PRICES 💰 EASY TO WORK WITH 🍰 ECONOMY HANDLING ⏱️ FAST SHIPPING 🚀 BUBBLE PACKAGE 📦 ARRIVED WITHIN DAYS 🌎 EXCEPTIONAL COMMUNICATION 🎙️ OUTSTANDING CUSTOMER SERVICE 🛎️ GREAT SENSE OF HUMOR 🍿 TOTAL ASSET TO THE EBAY-ECO SYSTEM 🥇 SAVED SELLER 🎱 PROMT REPLY FOR RETURNS 🎯 WOULD BUY FROM AGAIN 🧲 UNDER PROMISES OVER DELIVERS ⛳️ MADE ME VERY HAPPY 🌈 LEFT POSITIVE FEEDBACK 🌼 THANK YOU! 😇 A+++Mountain (DVD) Willem Dafoe (UK IMPORT) (#134877472218)
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- w***w (2773)- Feedback left by buyer.Past 6 monthsVerified purchaseThis is an outstanding seller to deal with. Fair prices that are more than reasonable in this economy. The product is in better condition than described, a true value for my money. Packaging and shipping shows concern for the products to arrive in excellent condition. The seller communicates timely with his customers. I highly recommend this seller and would do business again anytime. Thank you.Jim Hall Three Classic Albums Plus: Jazz Guitar/Good Friday Blu (CD) (UK IMPORT) (#364619724227)
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