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Answering 911: Life in the Hot Seat Burau, Caroline Good Book 0 paperback
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Located in: Colorado Springs, Colorado, United States
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Item specifics
- Condition
- ISBN
- 9780873516020
- Book Title
- Answering 911 : Life in the Hot Seat
- Item Length
- 8.5in
- Publisher
- Minnesota Historical Society Press
- Publication Year
- 2007
- Format
- Perfect
- Language
- English
- Item Height
- 0.9in
- Genre
- Biography & Autobiography, Social Science
- Topic
- Personal Memoirs, Human Services, Literary
- Item Width
- 5.5in
- Item Weight
- 16 Oz
- Number of Pages
- 216 Pages
About this product
Product Information
"At a pace matching the flashing lights on a 911 console, Caroline Burau puts us in the hot seat and shows us the madness, the sadness, and the gallows humor of a profession that serves and protects in ways we never dream. And by telling us what goes on when the microphone is silent, she has taken the voice on the radio and given it heart." Michael Perry, author of "Population 485" and "Truck: A Love Story" "A witty, gritty look at life on the receiving end of our cries for help." "Reader's Digest" (Editor's Choice) You answer a call from a fourteen-year-old boy asking for someone to arrest his mother, who is smoking crack in their bathroom. You talk with him until the cops arrive, making sure there are no weapons around and learning that his favorite subject in school is lunch. Five minutes later, you have to deal with someone complaining about his neighbor's clarinet practice. What is it like to be on the receiving end of desperate calls for help . . . every day? Caroline Burau, a former newspaper reporter and nursing student who couldn't stand the sight of blood, takes a job as an emergency dispatcher because she likes helping people. But on-the-job training at the comm center proves to be more than she bargained for. As she adjusts to a daily life of catastrophe and comedy, domestics and drunks, cops and robbers, junk food and sarcasm, lost cats and suicides, she discovers that crisis can become routine, that coworkerscan be mean--that she must continue to care and, at times, learn how to let go. "The day may come when I have to dial 911. I hope to God that the person who answers is Caroline Burau or someone like her. Funny, honest, and elegantly simple, this book left me with a sense of grace and hope."--Alison McGhee, author of "Shadow Baby, Rainlight, Was It Beautiful? "and "Falling Boy " Caroline Burau is a 911 dispatch operator for the police and fire departments in White Bear Lake, Minnesota.
Product Identifiers
Publisher
Minnesota Historical Society Press
ISBN-10
0873516028
ISBN-13
9780873516020
eBay Product ID (ePID)
60756319
Product Key Features
Book Title
Answering 911 : Life in the Hot Seat
Format
Perfect
Language
English
Topic
Personal Memoirs, Human Services, Literary
Publication Year
2007
Genre
Biography & Autobiography, Social Science
Number of Pages
216 Pages
Dimensions
Item Length
8.5in
Item Height
0.9in
Item Width
5.5in
Item Weight
16 Oz
Additional Product Features
Table of Content
What's It Like; Destiny or Something; On-the-Job Training; Joe Wilson; Power Phones; Lily; Good Neighbours; Friends in High Places; Anniversary; Jurisdiction; My Marsha; Kristen; Coppers; Hostages; Smucked; On the Night Shift; That Loving Feeling; Just Too Silly; Changes; Words; On Burnout; The Parenting Option; On Wannabes; DOA; The Job; Retirement; Wherever You Go; Full Circle.
Copyright Date
2006
Target Audience
Trade
Dewey Decimal
384.6/4 B
Dewey Edition
22
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:364835457592
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I recently bought a book from this seller on eBay and I'm thoroughly satisfied with the experience. The book arrived exactly as described, in excellent condition. Communication from the seller was clear and timely, making the transaction smooth and reassuring. Shipping was fast, and the book was packaged with care to prevent any damage. Overall, a fantastic purchase experience from a reliable seller. Highly recommended for anyone looking for quality books on eBay.
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- May 13, 2008
Same stuff different place good for all newbies
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