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Small and dependable. Best bang for the buck. In my opinion Brother has the best printers in the industry. Hp and Epson are just plain junk. Laser is the way to go when you don't print much, because ink jet printers tend to have the ink dry up in the heads and tubes when you don't print much. I use this printer for personal use, so i print once in a while. Great product.
Verified purchase: Yes | Condition: Pre-owned
The printer itself is a good workhorse, print good and is a good value. Unfortunately Brother resorts to cheap unscrupulous tactics to make money. It does it through the toner indicator. Even if the print is still good the toner indicator comes on and the printer stops working. Why can't the customers decide for themselves if they want to keep printing even if the quality has decreased due to low toner? In my case even after replacing the toner cartridge the toner light stays on and the printer refuses to work. Who needs to be told when to replace the toner cartridge or drum? We will replace them when and only when we're unhappy with the resulting printout. Can't these printer companies understand that?
Verified purchase: Yes | Condition: Pre-owned
I have a HP LaserJet 4L which I love. It prints perfectly after sitting for half a year without use. Unfortunately, I cannot get it to work with my new PC through a USB connection. The Brother HL-2140 is the lowest price laser printer I found with a fully enclosed paper tray - important for a printer that sits for months. It'll spew 10 pages before the HP prints the first page. Print quality is comparable with the HP. Text quality is the same as far as my eyes can tell. Graphics quality for things like Google maps is much better out of the Brother, but still not on par with a cheap InkJet printer. The Brother has a fan or something that goes full tilt for a couple of seconds when the power comes on or it wakes up. Someone asleep in the same room might be awakened as well by the noise. Then it quiets to an unobtrusive hum even when moving paper. About the only thing I find objectionable is the power switch - the HP doesn't have one. The HP turns on automatically when needed and shuts down when not in use. The Brother will make that power up noise whenever I turn on the PC and when I launch certain applications. To avoid the needless power up noise, I keep the main switch off. The main switch is on the right side near the back end of the printer rather than in front. I have the printer on a shelf just off the floor under my monitor. It's a looong reach to turn the main switch on and off. It's a good thing I don't have to do that often. I haven't had to replace the toner cartridge or other components so I can't comment on how easy/difficult such tasks are. I also can't comment on how long a cartridge lasts or what replacements cost.Read full review
This is my second Brother printer for my small business. A great workhorse laser for anyone that needs to churn out loads of black and white pages in a relatively short period of time without breaking the bank. Consumables come in two parts, the toner cartridge itself and the drum separate, unlike my Samsung and my Lexmark. This is good since the drum will last longer than the toner cartridge. I can usually get about two to three toner changes for one drum. This can save you money on the consumables since it's the drum that tends to cost the most. The only drawback is my old Brother 1440 would let me drain my toner cartridge where this one will totally shut down when the toner gets below a certain level. That's a drag. So if you have a business, make sure you have one in reserve, because it will not let you force a print on a very low toner.Read full review
I wanted a no frills and inexpensive B/W printer for simple (3-8 copies per day average)home printing. I bought printer new for $100 and it has worked well for that and I'd recommend - As Long As - you don't expect quality warrenty support. Here's my story. I used about 8 months and it was working perfect when the starter cartriage ran empty. So, I bought new (not remanufactured or refilled) Brother cartriage and installed - per instructions. From the first page printed with new cartriage, the right side of paper was full of large black streaks (instructions had warned of this possiablity). I called Brother Teck support and I was VERY satisfied with the Teck who tryed to resolve problem over phone. He finally said the Drum was bad and would have to be replaced. I asked about it being covered under Warrenty and he said Drum was only covered for 3 months. I asked to speak with Customer Service Representative. He said he'd transfer me, put me on hold, and after minute, he came back on and said I'd have to write the Co headquarters and he could give me the address. I told him I was without a printer and didn't want to wait weeks for letters to/from Co. for a response to my problem and I needed to talk with someone on phone to resolve my problem that day, so I'd know what I needed to do to get a working printer at home. He got a Rep on phone and I expressed my displeasure with the warrenty. I told him that if the warrenty didn't cover the Drum (most expensive part at $100 replacement cost), all the warrenty was covering was a cheap plastic case around the drum. Let me just say, I have been, but he had obviously NOT been trained in "Customer Service or Satisfaction". He basically just said that's the way it is (without even a note of sympothy etc for the problem I had). Even though I didn't like it, I could have accepted the fact that maybe I should have read the warrenty closer before purchase. But then, rather than deescalating the situation, his demeaner only added to my frustrations so I did tell him that if that's how Bother covered their products, I would inform my friends via email to consider it before purchasing Brother printers. Now's when it really gets interesting. He then informed me (in so many words), that I'd have to do what I'd have to do, BUT he needed to inform me that their legal department was on alert for those type of emails etc for possiable prosecution of slander etc. I responded "Now you are not helping the situation because you are threatening me". He responded he was not threatening me. I responded, "Yes you are and no reasonable person would not perceive you telling them that you might sue them if they said something negative about your product, as not being a threat". The conversation basically ended there. So, bottome line, if I were going to buy a Brother printer, be SURE you are aware of warrenty coverage in detail! Not to leave you hanging, and to be fair, I'm not 100% certain the replacement printer cartriage I purchased was not the problem. I contacted that Co and they replaced it - so I have a new $60 cartrige for a 2140 printer. Rather than waste that or buy/install a new $100 drum to put in my used 2140 printer plastic case, I bought a new Brother 2140 printer on line, with a starter cartiage in it, for $100. I'm still operating off the starter cartriage and the new printer is working perfect. Bottom line, I like the printer, but at least in my case, Customer Service stunk!Read full review
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