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I feel like this is good value and the open box, that arrived like brand new, comes with full Channel Master warranty and support. These are not refurbs and have never been defective or in need of repair. Unfortunately, months into service there is still no Amazon Prime Video app or Netflix, though CM has requested both. The box is superior to the Mi Box, if you can be patient while Netflix approves an app. There are ways to install apps on your own, as with all Android TV boxes.
Verified purchase: Yes | Condition: Refurbished
Having the remote RF is nice. However this unit is missing so many of the functions that the former model had. (CM 7500) Here are some excerpts from an email I sent to Channel Master's customer service complaining about the product: WiFi was not connected even though it said it was. After 4 hours of trying this, that and the other thing, numerous lock ups and freezes, rebooting, re-scanning, AND going through the 49+ trouble shooting steps, the unit (to my amazement) suddenly decides to display 2 weeks of program information. Seriously? Also, an aspect ratio setting was found deep within, item number 3 is corrected. Items number 1, 4, and 5 are still seriously annoying me, let us add to it number 6 and 7, the annoyance of NO slo-motion fwd or back, and (to further aggravate) whenever I pause, it dims the picture and throws up a big blue banner, a menu with FF. REW. Pause, etc. right on top of the programs picture. While paused, the info button will not remove the sinister thing either. How stupid! How am I supposed to review for example a football play when it covers up that which I am trying to see? This thing was costly enough, I would certainly expect more than what this product seems to be offering. And it should offer whole lot less aggravation! What was wrong with the model 7500 that you quit making it? It was a really good product alongside this thing. You need to bring back the engineer that designed the 7500, and fire the person that designed the 7600. Perhaps there is firmware revision you could send out for the 7600 to make it more user friendly product? It is not nice! If I could say one thing positive about it, the RF remote control is rather nice to use. And so it goes for the CM-7600 DVR. I can see now why the old model is selling for more than $250. used on eBay. People like the CM-7500. I don't care for the CM-7600. The Potpourri simmer pot shaped thing runs quite warm too. I wonder how long before it cooks itself? Bring back the CM-7500. Read full review
Verified purchase: Yes | Condition: Refurbished
If your looking for inexpensive DVR for an OTA antenna and a free TV guide that goes 14 days out this is a good option. Hdmi output, Ethernet connection, dual tuner and usb 3.0 port for external drive provides smooth DVR playback. I like that the remote is Bluetooth so I can hide the unit behind me TV. Downside for some reason Netflix and other we’ll know apps not available. I use roku for steaming apps so it wasn’t a concern for me. If your looking for an all in one streaming, ota TV guide and DVR this might not be the perfect solution for you. I heard some people with some work were able to add the apps like Netflix but it isn’t out of the box easy. Depending on your needs this device is pretty good for the price but like most ota dvr devices nothing’s 100% perfect.
Verified purchase: Yes | Condition: Pre-owned
They made changes to the Channel Master that don't work as well as the old unit, like the 30 second fast forward. that was a handy feature. Being able to watch the recording while it is recording was s great feature. Also the Google content is to full of expensive programming, and for the most it not worth watching.
Verified purchase: Yes | Condition: Refurbished
It’s fairly easier to use than most other devices of this type, once you get past the difficult set up. The basic directions just tell you how to hook up the cables, hardly any information on how to get through the guided set up, and there’s very little information on how to work the device in the manual. Basically have to hit each button and try to remember what each does, it’s a learning process.
Verified purchase: Yes | Condition: Pre-owned
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