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Frontline Crisis Response : Operational Dilemmas in Emergency Services, Armed Forces, and Humanitarian Organizations by Jori Pascal Kalkman (2023, Trade Paperback)

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About this product

Product Identifiers

PublisherCambridge University Press

ISBN-101009262181

ISBN-139781009262187

eBay Product ID (ePID)24059333338

Product Key Features

Book TitleFrontline Crisis Response : Operational Dilemmas in Emergency Services, Armed Forces, and Humanitarian Organizations

Number of Pages250 Pages

LanguageEnglish

TopicOrganizational Behavior

Publication Year2023

IllustratorYes

GenreBusiness & Economics

AuthorJori Pascal Kalkman

FormatTrade Paperback

Dimensions

Item Height0.6 in

Item Length9 in

Item Width6 in

Additional Product Features

Reviews'I highly recommend Frontline Crisis Response for anyone looking for an in-depth guide on how to effectively handle crisis situations. This book provides a comprehensive overview of the theoretical and empirical knowledge and mindset needed to respond to crises, whether it be in a professional or educational setting. The author presents deep insights and real-world examples to help readers understand how to navigate through complex and challenging situations. Whether you are an experienced crisis responder or a student, Frontline Crisis Response is an indispensable resource that will give you the confidence and capability to act when it matters most.' Aida Alvinius, Associate Professor, Department of Security, Strategy, and Leadership, Swedish Defence University (SEDU)

Dewey Edition23

Dewey Decimal363.348

Table Of Content1. Dilemmas in frontline crisis response; 2. Leadership: command and control versus decentralization; 3. Sensemaking: creating clarity versus embracing uncertainty; 4. Acting: planned routines versus spontaneous improvisation; 5. Ethics: organizational norms versus individual convictions; 6. Emotions: involvement versus detachment; 7. Ties: cohesion versus contestation; 8. Structures: organizing versus disorganizing; 9. Coordination: integration versus fragmentation; 10. Civilians: inclusion versus exclusion; 11. Technology: early adoption versus skepticism; 12. Goals: restoring order versus social transformation; 13. Advancing research on frontline crisis response.

SynopsisFrontline crisis response is challenging. Emergency responders, soldiers, and humanitarian aid workers all operate at the frontlines of threatening, uncertain crisis situations on a daily basis. Under intense pressure, they need to make a range of difficult decisions: to follow preexisting plans or improvise; to abide by top-down instructions or take discretionary actions; to get emotionally involved or keep a rational distance? These dilemmas define their work but, until now, have not been subjected to systematic investigation. This book conducts in-depth studies of eleven such dilemmas by integrating a wide array of research findings on crisis response operations. The comprehensive overview of crisis response research shows how frontline responders deal with these dilemmas amidst the chaos of crises and forms the basis for the formulation of a theory of frontline crisis response. As such, this book will undoubtedly help to understand, evaluate, and advance crisis response operations., Jori Pascal Kalkman discusses the complex dilemmas that emergency responders, soldiers, and humanitarians face during crisis response operations. Based on the latest research, this book offers readers a comprehensive overview of how crisis professionals organize and implement their operational activities amidst the chaos of crisis situations.

LC Classification NumberHV551.2.K34 2023