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Everything is great. The product seems to have problems with some versions of the MP4 format, which is the main thing I want to use it for. I don't know if there's a firmware update, but I'll check and see. Not sure what the point is if it doesn't play the most popular format on the planet.
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Good
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Downloaded lots of movies for my kids
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Buttons on the remote are next to useless. I pushed the "off" button 29 times before it finally turned off. Very cheaply made.
Verified purchase: Yes | Condition: New