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I purchased the Breville BDC-400 Coffee Maker June 19, 2019. I was impressed with the many features like adjustable water temp and blooming capabilities. Initially, I was so pleased that I subsequently bought Breville Microwave and a Breville Toaster. The coffee maker worked fine for a little over 3 months, then the heating element that keeps the coffee warm after brewing stopped working. I contacted the company, and since the unit was still under warranty, they agreed to replace it which I received within a week. The second unit failed within a week of receiving it with the exact same heating element problem. In addition to that issue, the brewing water temp was lukewarm at best, even though the temp was set to 206 degrees. In both cases both units worked fine out of the box. In the case of both units, I performed factory resets, power down resets, and custom settings resets multiple times to no avail. Why they would send a defective replacement unit is beyond me. The company offered to send me a third unit, but I had lost faith at that point. The odds of receiving 2 defective units that did not last beyond the warranty period are astronomically high. This company does not give refunds, only in-store credit for toward a Breville product , so unless I play the Breville Coffee Maker lottery, I am left with a useless coffee maker that requires using a microwave before I can drink a first or second cup of coffee…and I am out nearly $300. Had I known about this in advance, like you do now, I would have avoided this purchase.Read full review
Verified purchase: No
Doing an Internet search for the worlds best automatic home drip coffeemaker this Breville BDC400 series kept coming out forward from online reviews I was reading. When finding a new Breville BDC400 machine "open-box yet new" decided to purchase it. using the cone filter and following directions with the included Breville scoop it makes head-turning coffee without me having to point to the machine. Comments like Wow, Rich, Smooth. I have so far been using McCafe coffee filter ground in the can. I will be acquiring a Burr Grinder and beans for this machine.
Verified purchase: Yes | Condition: Pre-owned
Breville did it! Everything you need to make an awesome HOT cup of coffee. Easy set up, easy to use! Coffee is HOT!! Brew temperature up to 207 degrees. Even after adding cold milk coffee is still hot. Custom settings. Preset settings. Adjustable brew temperature, Adjustable brew strength. Cold coffee , hot coffee, hot water only. Coffee taste is awesome. Not bitter. Warming plate does not burn coffee. BUY IT!!!!
Verified purchase: Yes | Condition: New
I can’t believe how quickly this brews delicious coffee. I love it! And I love that it has the gold setting. I wasn’t so impressed with the single cup brew which was something I was really hoping to use since I went from a keurig to this. But I have actually come to appreciate the automatic brew more so that I wake up to the smell of coffee through the house. I don’t really like how a little water is always left in the reservoir or how it fogs up after brewing and stays that way so that I always have to remove the top or I worry it may grow bacteria. Also I don’t use any of the fancy specialty settings but I imagine others might enjoy them. I received it in a timely manner. I’m super happy with it!
Verified purchase: Yes | Condition: New
Pot of great coffee in 7 minutes. I love it. I just wish the hot plate had a timer you could set. It shuts off after 2 hours and often times we don't finish a pot in 2 hours. Other than that, it's a great coffee maker!
Verified purchase: Yes | Condition: New
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