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After extensive online chatting with AcuRite I learned that this product (AcuLink Internet Bridge, also seemingly called the Smarthub) is no longer supported by them and does not link up with their servers anymore because of "connection issues". You MUST use the new product called "Access" if you want to be able to check weather conditions on a mobile device/online. Access works with all of the older weather products but the older AcuLink, which was discontinued in 2018, no longer connects. You will think the problem is your router needing MAC address access or other other problems, but it is simply that the signal sent by the unit bounces off of their servers. Unfortunate, if you already have one. AcuRite might make it up to you, however. I found it best to use the chat function on their website to talk to a customer representative and they were very helpful and reasonable. Read full review
Verified purchase: Yes | Condition: Pre-owned
Setup is easy and works great!
Verified purchase: Yes | Condition: Pre-owned
Received the unit much cheaper than retail and it is perfect. Replaced a defective unit and it broadcasted immediately!
Verified purchase: Yes | Condition: New
product obsolete no longer in use with Accurite company
Verified purchase: Yes | Condition: New
AcuRite discontinued this hub and stopped supporting it. This device will not work. In order to have internet access to your AcuRite weather station you need to purchase their new hub.
Verified purchase: No