ARRIS Xfinity TG862 Cable Modem & Router XB2

RRP Warehouse
(2898)
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US $12.99
Condition:
Used

Additional service available

Shipping:
US $23.79 UPS Ground.
Located in: Portsmouth, New Hampshire, United States
Delivery:
Estimated between Wed, Nov 19 and Mon, Nov 24 to 94104
Delivery time is estimated using our proprietary method which is based on the buyer's proximity to the item location, the shipping service selected, the seller's shipping history, and other factors. Delivery times may vary, especially during peak periods.
Returns:
Seller does not accept returns.
Payments:
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eBay item number:304963931125
Last updated on Aug 10, 2025 04:06:51 PDTView all revisionsView all revisions

Item specifics

Condition
Used: An item that has been used previously. The item may have some signs of cosmetic wear, but is ...
MPN
XB2
UPC
0612927353741
Brand
ARRIS
Type
Router
Maximum Downstream Data Rate
343 Mbps
Modem Device Type
Cable Modems & Routers
Color
Black
Model
TG862G
Ports
Wireless, Ethernet (RJ-45)
Features
Dual-Band
Carrier
Comcast
Number of LAN Ports
4
Category

About this product

Product Identifiers

Brand
ARRIS
GTIN
0612927353741
UPC
0612927353741
Model
TG862G
eBay Product ID (ePID)
1037804064

Product Key Features

Maximum Downstream Data Rate
343 Mbps
Carrier
Comcast
Color
Black
Modem Device Type
Cable Modems & Routers
Features
Dual-Band
Ports
Wireless, Ethernet (RJ-45)
Type
Router
Number of LAN Ports
4

Additional Product Features

Wireless Standard
4G

Item description from the seller

About this seller

RRP Warehouse

99.1% positive feedback•7.6K items sold

Joined Feb 2000
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Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
4.9
Shipping speed
4.9
Communication
5.0

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Seller feedback (2,699)

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  • a***h (35)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The original item I wanted was no longer available but the seller went above and beyond and provided me with a better product than I was expecting. Shipping was fast and the item was really really well packaged, I’d just avoid using the foam peanuts. Those are the worst! But I would definitely buy again. Great prices, great customer service. A 5 star experience. The item was clean and works wonderfully. I look forward to my next purchase. Thank you!!!!
    Yamaha RX-V393 Cinema DSP Receiver Phono Input (#305551119704)
  • m***s (373)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Vintage thermos was accurately pictured and described. Seller accepted an offer and quickly shipped it at a reasonable price very well protected in a box. Smooth transactions. I would not hesitate to buy from this seller again.
    Aladdin Stanley One Quart Thermos With Handle A-944DH Black Made in USA (#306330750944)
  • s***u (348)- Feedback left by buyer.
    Past month
    Verified purchase
    The order was packed well, and shipped quickly. The Backpack was as described, and in nearly new condition, at a very good price. I would recommend this seller highly.
    Nikon Digital Camera SLR & Laptop Backpack Black LARGE 18 X 13 X 9 (#306081606398)
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Product ratings and reviews

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4.0
194 product ratings
  • 117 users rated this 5 out of 5 stars
  • 30 users rated this 4 out of 5 stars
  • 6 users rated this 3 out of 5 stars
  • 6 users rated this 2 out of 5 stars
  • 35 users rated this 1 out of 5 stars

Easy to set up

Good value

Performs well

Most relevant reviews

See all 123 reviews
  • by naplestim
    Jun 06, 2016Top favorable review

    Good Product...Comcast does everything to mess it up.

    A good modem, fast and good range (2 rooms away and outside). Comcast, though as the provider, does everything in their power to not make it an easy setup! It took hours on the phone for them to drop my old one and add this new one. Then, they switched it back to my old one. Thank goodness I new a little about what they were doing and told them it all was in their setup. Finally, they acquiesced and set it up right. Then, I turned my old modem in and they had the gall to turn it off again. Another hour on the phone to get them to redo the settings. My advice is to be persistent as hell with Comcast because they do everything in their power to keep the $10 modem rental per month. This Arris is a good model and if it includes a battery, all the better! (Note: the Wi-Fi light blocks ...

    Verified purchase: YesCondition: Pre-OwnedSold by: retro-resale84

  • by o0vcoj8ltro@deleted
    Jun 21, 2016Top critical review

    Good Value But Xfinity Will Not Provide Installation Support

    Bought this modem/router for a friend who is not able to install without help. She asked Xfinity to send a service person to install it but the service person claimed installation failed because the system showed the modem was already registered to another owner. I spoke with the supplier who indicated that Xfinity does not do a good job of updating its data base and was instructed that the modem MUST be self installed. In addition he suggested that the backup battery should be removed until setup is complete to erase memory of past usage. Installation was successful when we followed these instructions.

    Verified purchase: YesCondition: Pre-OwnedSold by: region-supply

  • by matssamuelsson
    Jul 12, 2016

    Quite a bit of interaction with Comcats before I got it to work

    Once installed and operational gateway works fine. But I had to go through quite an ordeal before that happened. 1. When I first connected modem it would not work. 2. Contacting Comcast and providing them with MAC addresses got me to the point that the modem had been discarded and destroyed. Support told me to bring device to store. 3. Brought device to store. after some back and forth (the initially thought modem was stolen but admitted that some of their branded modems are sold to re-sellers. They entered trouble ticket and told me I would get call. 4. Received such call 4 days later telling me that modem had been added to my account. 5. Connected modem but still would not work. a long call to technical support had them reset and configure first modem, then telephone part. So after many ...

    Verified purchase: YesCondition: Pre-OwnedSold by: region-supply

  • by 9732635340
    Feb 09, 2016

    Giving Concast less money

    Instructions from the vendor were very clear and the actual set up was easy, HOWEVER, the tech person at Concast said it was still registered with them and had not been deactivated. He told me I needed to go to an Xfinity store to activate it. I went to the store and they said I needed to call tech support. Second attempt with tech support worked. Since then I spoke with an independent computer tech and was told after Super Storm Sandy Concast replaced many units for free. I can only surmise where the vendor got this unit. But, it works, I'm not being charged a rental fee, although the subsequent bill from Concast was wrong and I had to remind them I no longer had a rental modem. And the cost was less then half of Best Buy's price.

    Verified purchase: YesCondition: Pre-OwnedSold by: us_auctions4u

  • by bugeyz
    Jul 15, 2016

    Just as fast and saves me $10.00 a month!

    Item cost about $80.00 and was well packaged and received on time. It included the modem, power cable, network cable and instructions. Following directions included with the "Arris Xfinity TG862G TG862G/CT Docsis 3.0 Telephony Wireless Cable Modem Router" made it easy to set up. I literally plugged it in and waited about 65 minutes (as the instructions said to do) and then turned on my computer and started my browser (Chrome). I was immediately redirected to Comcast setup. I clicked on "CONTINUE" a few times and I was up and running. This process was an additional 10 minutes or so of rebooting and waiting. No phone calls! I then turned everything else on one at a time and all is up and running. It looks almost identical to the Xfinity-Cisco dual-band I am replacing but is ...

    Verified purchase: YesCondition: Pre-OwnedSold by: region-supply

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