I'll start by saying that I like this extension cord reel. It is a good value for light duty applications. It does seem to be cheaply made, but it works. The only complaint I have is that when you reel it back in, it does not retract fully, halting about a foot before it reaches the stop. This is a minor glitch, however, that I can live with. Maybe it will get better with use. Other than that, it is a good value for the money, especially since most other extension cord reels are a lot more expensive. If you don't need an industrial grade product, this should serve you fine.
This is a decent cord reel for my son's shop. He needed something to connect up power tools and did not want to trip over cords. Since it's plastic, I'm not sure how long it will last -- we'll see.
Was very surprised on how well it was put together I would recommend it to anybody I'm using it for my vacuum cleaner changing the plugs so I have a 20 ft retractable cord thank you for a great deal and a great product