Service Management by Mona J. Fitzsimmons and James A. Fitzsimmons (2010,...

Oxford369
(690)
Seller's other items
Contact seller
US $23.90
or Best Offer
Condition:
Good
Shipping:
Free USPS Media MailTM.
Located in: Boiling Springs, South Carolina, United States
Delivery:
Estimated between Mon, Nov 3 and Sat, Nov 8 to 94104
Delivery time is estimated using our proprietary method which is based on the buyer's proximity to the item location, the shipping service selected, the seller's shipping history, and other factors. Delivery times may vary, especially during peak periods.
Returns:
Seller does not accept returns.
Payments:
       Diners Club
Earn up to 5x points when you use your eBay Mastercard®. Learn moreabout earning points with eBay Mastercard

Shop with confidence

eBay Money Back Guarantee
Get the item you ordered or your money back. Learn moreeBay Money Back Guarantee - opens new window or tab
Seller assumes all responsibility for this listing.
eBay item number:286225037436

Item specifics

Condition
Good: A book that has been read but is in good condition. Very minimal damage to the cover including ...
ISBN
9780073403359
Book Title
Service Management
Publisher
McGraw-Hill Companies, T.H.E.
Item Length
12 in
Edition
7
Publication Year
2010
Format
Hardcover
Language
English
Item Height
0 in
Author
Mona J. Fitzsimmons, James A. Fitzsimmons
Genre
Non-Classifiable, Business & Economics
Topic
Industries / Service
Item Weight
0.1 Oz
Item Width
8.5 in
Number of Pages
608 Pages
Category

About this product

Product Identifiers

Publisher
McGraw-Hill Companies, T.H.E.
ISBN-10
0073403350
ISBN-13
9780073403359
eBay Product ID (ePID)
121962758

Product Key Features

Edition
7
Book Title
Service Management
Number of Pages
608 Pages
Language
English
Topic
Industries / Service
Publication Year
2010
Genre
Non-Classifiable, Business & Economics
Author
Mona J. Fitzsimmons, James A. Fitzsimmons
Format
Hardcover

Dimensions

Item Height
0 in
Item Weight
0.1 Oz
Item Length
12 in
Item Width
8.5 in

Additional Product Features

LCCN
2010-000230
Dewey Edition
22
Dewey Decimal
658
Synopsis
Offers conceptual and applied coverage of the aspects of the management and operation of services. This title helps to develop students' skills in both strategic and operational issues pertaining to services. It also offers the information on Six-Sigma and RFID, as well as the developments in other industry topics.
LC Classification Number
HD9980.5.F549 2011

Item description from the seller

About this seller

Oxford369

98.8% positive feedback•2.2K items sold

Joined May 2008
Visit storeContact

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Popular categories from this store

See allcategories
Sports Mem, Cards & Fan Shop

Seller feedback (585)

All ratingsselected
Positive
Neutral
Negative
  • a***r (3231)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Shipped/delivered quickly; nicely packaged; as described; great value; love these; A++++++++
    Niidor Adhesive Strapless Sticky Invisible Push up Silicone Bra ( D Cup ) (#285878691787)
  • 2***- (2059)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great price, fast shipping, packed well, item as described
    iPhone 8 Plus Silver Apple 64 GB EMPTY BOX ONLY - See Pictures (#285882151475)
  • j***j (2588)- Feedback left by buyer.
    Past year
    Verified purchase
    Item as described. Shipping was fine and item packaged nicely. Good price and seller communication. Thanks!
    For RTX4090 RTX4080 3x8P to 16Pin (12+4) PCIE5.0 12VHPWR 90 Degree Elbow Cable (#285906146672)
See all feedback

Product ratings and reviews

Learn more
5.0
1 product ratings
  • 1 users rated this 5 out of 5 stars
  • 0 users rated this 4 out of 5 stars
  • 0 users rated this 3 out of 5 stars
  • 0 users rated this 2 out of 5 stars
  • 0 users rated this 1 out of 5 stars

Would recommend

Good value

Compelling content

More to explore :