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Overall a good product and easy to use. My one request (perhaps I'm an edge case) is to see a mouse control capability integrated into the Harmony remote app. I happen to have a mac which is part of my entertainment system and would like to see capabilities found in an app like Mouse Pro also in the Harmony app. This would eliminate my need to switch between applications on my mobile device when wanting to control the computer remotely (e.g., pause / start / etc. streaming content from my computer).
Verified purchase: Yes | Condition: Refurbished
First off once this remote is set up it is great, most of the time. Without calling tech support it would have taken forever to program... the instructions provided are not very helpful. I was very excited to find out that I could get rid of 5 remotes and only use this one so that has made life much easier haha, but unfortunately the remote has reset itself 2 times already. I have had to call tech support to get assistance which has helped it but not a fan of the inconsistent performance. I also asked to return this item to get a replacement where I was told they would be sending me a shipping label, but have yet to receive it. Hoping that it keeps working. I would have given this an easy 5 star if there weren't the consistencies in performance. The item is sleek, small enough to not be excessive and with every control needed to run my direct tv, vizio tv, Samsung speaker bar, amazon fire stick and PlayStation 3 for blu-rays. Over all decent experience. Just hoping that it holds up!!!Read full review
Verified purchase: Yes | Condition: Refurbished
Nice remote that covers all of my devices. Easy to use, although the buttons are very sensitive. For most of my devices setup was as easy as telling it what I had. My TV was a little more challenging as it was a model just introduced this year...but using the learn function, I was able to get it all set. I'm huge fan of the hub that comes with this and the fact that this isn't just an IR remote so line of sight isn't required
Verified purchase: Yes | Condition: New
The best thing that you can do to your home theater setup - fairly easy to set up and use, reprogramming activities, devices and buttons is a snap, and most of all you can control it away from home - perfect for elderly parents and grandparents who keep calling you with questions :-) Oh, and it works even with the most obscure pieces of equipment!
Verified purchase: Yes | Condition: Pre-owned
It works great if you want to just program entertainment equipment. It found every piece of equipment I had it its database and programmed it's remote actions very easily. Placement is touchy if anything remotely (no pun intended) blocks the IR sensor it wont respond. I figured I throw a IR remote for the air conditioner on it but if you turn it on it turned everything else off thinking you can only do one "entertainment" activity at a time. It's also only limited to 8 items. Additional items under smarthome you will need additional hubs and equipment for so its really no benefit. For the money I don't think I'd buy another. There are cheaper options that now work with echo that i'm experimenting with that have unlimited capabilities and work well with IR and RF.
Verified purchase: Yes | Condition: Refurbished
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