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Moments of Truth - Paperback By Carlzon, Jan - ACCEPTABLE - Picture 1 of 1
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Moments of Truth - Paperback By Carlzon, Jan - ACCEPTABLE

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  • (3561921)
US $3.59
Condition:
Acceptable
3 available1 sold
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eBay item number:276325255700
Last updated on Sep 20, 2024 11:20:40 PDTView all revisionsView all revisions

Item specifics

Condition
Acceptable: A book with obvious wear. May have some damage to the cover but integrity still intact. ...
Brand
Unbranded
MPN
Does not apply
ISBN
9780060915803
Book Title
Moments of Truth
Publisher
HarperCollins
Item Length
8.9 in
Publication Year
1989
Format
Trade Paperback
Language
English
Item Height
0.4 in
Author
Jan Carlzon
Features
Reprint
Genre
Transportation, Business & Economics
Topic
General, Aviation / Commercial, Corporate Finance / General
Item Weight
4.5 Oz
Item Width
6 in
Number of Pages
160 Pages

About this product

Product Identifiers

Publisher
HarperCollins
ISBN-10
0060915803
ISBN-13
9780060915803
eBay Product ID (ePID)
18635

Product Key Features

Book Title
Moments of Truth
Number of Pages
160 Pages
Language
English
Publication Year
1989
Topic
General, Aviation / Commercial, Corporate Finance / General
Features
Reprint
Genre
Transportation, Business & Economics
Author
Jan Carlzon
Format
Trade Paperback

Dimensions

Item Height
0.4 in
Item Weight
4.5 Oz
Item Length
8.9 in
Item Width
6 in

Additional Product Features

Intended Audience
Trade
LCCN
88-045644
Dewey Edition
19
Dewey Decimal
387.7/065/485
Edition Description
Reprint
Synopsis
The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.
LC Classification Number
HE9860.S28C37 1989

Item description from the seller

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4.7
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  • by rogers216
    Feb 15, 2017

    Good in business, good in building relationships. Words matter!

    Human interaction is the real tie-breaker in regulated businesses. Charley Rogers

    Verified purchase: YesCondition: Pre-OwnedSold by: nettextstore

  • by antonio_obeso
    Oct 19, 2015

    Just perfect and on time.

    Verified purchase: YesCondition: Pre-OwnedSold by: stephanottis

  • by bvontress
    Nov 08, 2017

    Great buy. Love it!

    Verified purchase: YesCondition: Pre-Owned

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