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The One Minute Apology: A Powerful Way to Make Things Better - Hardcover - GOOD

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eBay item number:274276533957
Last updated on May 24, 2024 07:51:16 PDTView all revisionsView all revisions

Item specifics

Condition
Good: A book that has been read but is in good condition. Very minimal damage to the cover including ...
Brand
Unbranded
MPN
Does not apply
ISBN
0688169813
Book Title
One Minute Apology : a Powerful Way to Make Things Better
Item Length
8.2in
Publisher
HarperCollins
Publication Year
2003
Format
Hardcover
Language
English
Item Height
0.6in
Author
Margret Mcbride, Ken Blanchard
Genre
Psychology, Business & Economics
Topic
Leadership, Industrial Management, Economics / General, Interpersonal Relations
Item Width
5.5in
Item Weight
8.3 Oz
Number of Pages
128 Pages

About this product

Product Information

With his phenomenal bestsellers The One Minute Manager and Raving Fans, Ken Blanchard changed the way we approach management, leadership, and customer service. Now Blanchard, along with coauthor Margret McBride, presents a concept that, when implemented properly, is one of the most powerful actions for improving company and employee morale. This is also a book that can extend well beyond the business realm and can repair relationships that we thought were broken forever. Using Blanchard's signature breezy style, The One Minute Apology tells the story of a Young Man who wants to help his mentor, a company president, face and deal with some crucial mistakes he has made. For advice, the Young Man turns to a family friend, the One Minute Manager. What begins as a beautiful country weekend turns into an enlightening few days when he discovers what it truly means to apologize effectively when we have done something wrong. Through this engaging parable, Blanchard and McBride teach readers step-by-step how to accept responsibility for their errors and deal with the cause of the damage while maintaining a genuine sense of integrity. Destined to join Ken Blanchard's other groundbreaking classics, The One Minute Apology offers businesspeople -- and just about anyone -- a cogent and clear-headed way of approaching one of life's most perplexing dilemmas: how to accept that we have made a wrong decision and how to correct it by making a meaningful apology. The techniques described in this simple but profound story will have significant results at work and at home.

Product Identifiers

Publisher
HarperCollins
ISBN-10
0688169813
ISBN-13
9780688169817
eBay Product ID (ePID)
2123459

Product Key Features

Book Title
One Minute Apology : a Powerful Way to Make Things Better
Author
Margret Mcbride, Ken Blanchard
Format
Hardcover
Language
English
Topic
Leadership, Industrial Management, Economics / General, Interpersonal Relations
Publication Year
2003
Genre
Psychology, Business & Economics
Number of Pages
128 Pages

Dimensions

Item Length
8.2in
Item Height
0.6in
Item Width
5.5in
Item Weight
8.3 Oz

Additional Product Features

Lc Classification Number
Bf575.A75b57 2003
Reviews
"A shark-proof strategy for making everyone's life better." -- Harvey Mackey, author of Swim with the Sharks Without Being Eaten Alive "Read The One Minute Apology and discover a secret power that will makes things better for you." -- Deepak Chopra "This delightful story highlights the wisdom and power that is contained in an honest admission of being wrong." -- Stephen C. Lundin, Ph.D., Harry Paul, and John Christensen, authors of Fish!, Fish! Tales and Fish! Sticks "An invaluable resource for anyone who needs to say they're sorry." -- Robert J. Nugent, Chariman and CEO, Jack in the Box, Inc. "A testimony to the powers of repentance and forgiveness and how they improve relationships, your business and your home." -- Cal Thomas, Syndicated Columnist, A testimony to the powers of repentance and forgiveness and how they improve relationships, your business and your home., This delightful story highlights the wisdom and power that is contained in an honest admission of being wrong.
Copyright Date
2003
Lccn
2004-296314
Dewey Decimal
158.2
Intended Audience
Trade
Dewey Edition
22

Item description from the seller

SecondSalecom

SecondSalecom

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Great read
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Product ratings and reviews

5.0
2 product ratings
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Most relevant reviews

  • Excellent

    Arrived in great shape excellent book

    Verified purchase: YesCondition: Pre-OwnedSold by: second.sale

  • Great book!

    Great book! Excellent tips on having healthy relationships with coworkers, spouses, and friends. It's tough to apologize but the rewards afterwards are amazing.