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SERVQUAL A Complete Guide
US $229.20
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Located in: Williamsburg, Virginia, United States
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Estimated between Mon, Nov 10 and Tue, Nov 18 to 94104
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eBay item number:267271020120
Item specifics
- Condition
- Binding
- Paperback
- ISBN
- 9780655530183
- Book Title
- Servqual a Complete Guide
- Publisher
- Emereo Pty The Limited
- Item Length
- 9 in
- Publication Year
- 2019
- Format
- Trade Paperback
- Language
- English
- Item Height
- 0.6 in
- Genre
- Business & Economics
- Topic
- General
- Item Weight
- 13.5 Oz
- Item Width
- 6 in
- Number of Pages
- 282 Pages
About this product
Product Identifiers
Publisher
Emereo Pty The Limited
ISBN-10
0655530185
ISBN-13
9780655530183
eBay Product ID (ePID)
12050066039
Product Key Features
Book Title
Servqual a Complete Guide
Number of Pages
282 Pages
Language
English
Publication Year
2019
Topic
General
Genre
Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.6 in
Item Weight
13.5 Oz
Item Length
9 in
Item Width
6 in
Additional Product Features
Intended Audience
Trade
Synopsis
What information do users need? Is the suppliers process defined and controlled? How do we engage the workforce, in addition to satisfying them? How important is SERVQUAL to the user organizations mission? If you had to rebuild your organization without any traditional competitive advantages (i.e., no killer a technology, promising research, innovative product/service delivery model, etc.), how would your people have to approach their work and collaborate together in order to create the necessary conditions for success? This easy SERVQUAL self-assessment will make you the assured SERVQUAL domain authority by revealing just what you need to know to be fluent and ready for any SERVQUAL challenge. How do I reduce the effort in the SERVQUAL work to be done to get problems solved? How can I ensure that plans of action include every SERVQUAL task and that every SERVQUAL outcome is in place? How will I save time investigating strategic and tactical options and ensuring SERVQUAL costs are low? How can I deliver tailored SERVQUAL advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all SERVQUAL essentials are covered, from every angle: the SERVQUAL self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that SERVQUAL outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced SERVQUAL practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in SERVQUAL are maximized with professional results. Your purchase includes access details to the SERVQUAL self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific SERVQUAL Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Item description from the seller
Seller feedback (1,138)
- r***r- Feedback left by buyer.Past monthVerified purchaseItem was described accurately. Seller responded quickly. Item was shipped promptly and packed securely. The transaction was exemplary. I would buy from this seller again.
- c***l (78)- Feedback left by buyer.Past 6 monthsVerified purchaseThe item was packaged very well and was shipped promptly and came just as described. The value of this item was VERY well worth it as it is almost one of those "once in a lifetime" positive life-changing opportunity courses that the general public just does not hear about every day that I purchased! I would VERY HIGHLY recommend this seller to anybody as he or she seems EXTREMELY HIGHLY motivated selling here on Ebay!The Financial Freedom Mastery Course (#267271538899)
- 5***p (434)- Feedback left by buyer.Past monthVerified purchaseThird time I've bought this - keep giving it away to relatives! Thanks for making available online. Could be my relatives selling it - shame on you!!! Ha ha, probably not. Fast ship, nicely packaged, as described, value was fine. Thank you!