The Putting Patients First Field Guide: Global Lessons in Designing and...

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Item specifics

Condition
Very Good: A book that does not look new and has been read but is in excellent condition. No obvious ...
Binding
Hardcover
Product Group
Book
Weight
1 lbs
IsTextBook
No
ISBN
9781118444948
Subject Area
Medical
Publication Name
Putting Patients First Field Guide : Global Lessons in Designing and Implementing Patient-Centered Care
Publisher
Wiley & Sons, Incorporated, John
Item Length
9.1 in
Subject
Public Health, Physician & Patient
Publication Year
2013
Series
Jossey-Bass Public Health Ser.
Type
Textbook
Format
Hardcover
Language
English
Item Height
1.1 in
Author
Planetree Foundation
Item Weight
17.6 Oz
Item Width
6.2 in
Number of Pages
320 Pages
Category

About this product

Product Identifiers

Publisher
Wiley & Sons, Incorporated, John
ISBN-10
1118444949
ISBN-13
9781118444948
eBay Product ID (ePID)
159839613

Product Key Features

Number of Pages
320 Pages
Language
English
Publication Name
Putting Patients First Field Guide : Global Lessons in Designing and Implementing Patient-Centered Care
Publication Year
2013
Subject
Public Health, Physician & Patient
Type
Textbook
Author
Planetree Foundation
Subject Area
Medical
Series
Jossey-Bass Public Health Ser.
Format
Hardcover

Dimensions

Item Height
1.1 in
Item Weight
17.6 Oz
Item Length
9.1 in
Item Width
6.2 in

Additional Product Features

Intended Audience
Scholarly & Professional
LCCN
2013-011587
TitleLeading
The
Dewey Edition
23
Series Volume Number
216
Illustrated
Yes
Dewey Decimal
610.69/6
Table Of Content
Tables and Figures viii Acknowledgments xi The Editors xiv The Contributors xviii Prologue xxi Foreword xxvi Introduction: Patient-Centered Care Goes Global 1 Part One Patient-Centered Care as a Fundamental Strategy for Achieving High-Quality, High-Value Care Chapter One: The Patient-Centered Care Value Equation 19 Patrick A. Charmel, Susan Stone, and Dan Otero Chapter Two: Defining and Measuring Patient-Centered Quality 45 Sara Guastello, Marcel Snijders, Róisín Boland, and Paula Wilson Part Two Challenges and Solutions in Patient-Centered Care Chapter Three: Compassion in Action 69 Belinda Dewar and Susan B. Frampton Chapter Four: Words That Work: Patient-Centered Physician Communication 91 Dorothea Wild Chapter Five: Activating Patients Through Access to Information 107 Patrick A. Charmel and Sara Guastello Chapter Six: Healing Partnerships: The Role of Family in Patient-Centered Care 129 Susan B. Frampton, Jeanette Michalak, and Sara Guastello Chapter Seven: Healing Environment: Architecture and Design Conducive to Health 149 Randall L. Carter and Lisa Platt Part Three Activating Stakeholders to Create Organizational Change Chapter Eight: Creating Lasting Organizational Change: Turning Hopes into Reality 175 Jim van den Beuken and Lucie Dumas Chapter Nine: Culture Change and the Employee Experience 195 Lucie Dumas and Marie-Claude Poulin Chapter Ten: Partnering with Patients and Families to Improve Quality and Safety 213 Edward Kelley, Dennis S. O'Leary, Richard E. Hanke, Susan B. Frampton, Nittita Prasopa-Plaizier, and Anna Lee Chapter Eleven: The Role of Physicians in Patient-Centered Care 235 Catherine Crock, John T. Findley, Steven F. Horowitz, K. J. Lee, and Anna W. J. Omtzigt Chapter Twelve: Creating a Patient-Centered Continuum of Care 255 Michelle Bowman, Sylvie Doiron, Deborah Felsenthal, Joep P. Koch, Marci Nielsen, and Heidi Ruis Index 271
Synopsis
"This book answers 'why not' and 'how to' for health care accreditation bodies, quality experts, and frontline professionals, moving the reader from timely information, to inspiration, and through patientcentered action with practical tools and potent case studies." Paul vanOstenberg, DDS, MS, vice president, Accreditation and Standards, Joint Commission International "This superb guide from Planetree illustrates that providing highquality, highvalue, patientcentered health care is not a theoretical ideal. The case studies make clear that these goals are attainab≤ they are being achieved by leading health care organizations worldwide, and there is a clear road map for getting there right here in this book." Susan Dentzer, senior policy adviser to the Robert Wood Johnson Foundation "At IHI, we follow the principle, 'all teach, all learn' the idea that everyone, everywhere has something to teach, and something to learn. This remarkable and indispensable guide is as pure an example of this principle as I've come across." Maureen Bisognano, president and chief executive officer, Institute for Healthcare Improvement "The International Society for Quality in Health Care's mission is to inspire, promote, and support continuous improvement in the quality and safety of health care worldwide. It is in this spirit that we welcome this new book on patientcentered care. As in their previous work, the authors demonstrate just how critical it is to develop an organizational culture that puts patients first." Peter Carter, chief executive officer, International Society for Quality in Health Care, "This book answers 'why not' and 'how to' for health care accreditation bodies, quality experts, and frontline professionals, moving the reader from timely information, to inspiration, and through patient-centered action with practical tools and potent case studies." --Paul vanOstenberg, DDS, MS, vice president, Accreditation and Standards, Joint Commission International "This superb guide from Planetree illustrates that providing high-quality, high-value, patient-centered health care is not a theoretical ideal. The case studies make clear that these goals are attainable; they are being achieved by leading health care organizations worldwide, and there is a clear road map for getting there--right here in this book." --Susan Dentzer, senior policy adviser to the Robert Wood Johnson Foundation "At IHI, we follow the principle, 'all teach, all learn'--the idea that everyone, everywhere has something to teach, and something to learn. This remarkable and indispensable guide is as pure an example of this principle as I've come across." --Maureen Bisognano, president and chief executive officer, Institute for Healthcare Improvement "The International Society for Quality in Health Care's mission is to inspire, promote, and support continuous improvement in the quality and safety of health care worldwide. It is in this spirit that we welcome this new book on patient-centered care. As in their previous work, the authors demonstrate just how critical it is to develop an organizational culture that puts patients first." --Peter Carter, chief executive officer, International Society for Quality in Health Care
LC Classification Number
R727.3.P882 2013

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