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Managing Quality Customer Service (Crisp Fifty-Minute Series) - Paperback - GOOD
US $4.90
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3 available
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Located in: Montgomery, Illinois, United States
Delivery:
Estimated between Sat, Jun 15 and Fri, Jun 21 to 43230
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eBay item number:266764701994
Item specifics
- Condition
- Brand
- Unbranded
- MPN
- Does not apply
- ISBN
- 9780931961830
- Book Title
- Managing Quality Customer Service : a Practical Guide for Establishing a Service Operation
- Book Series
- Fifty-Minute Ser.
- Item Length
- 9.8 in
- Publisher
- Crisp Publications, Incorporated
- Publication Year
- 1989
- Format
- Trade Paperback
- Language
- English
- Illustrator
- Yes
- Item Height
- 0.2 in
- Genre
- Education, Business & Economics
- Topic
- Customer Relations, Decision-Making & Problem Solving, General, Teaching Methods & Materials / General
- Item Width
- 7.9 in
- Item Weight
- 9.9 Oz
- Number of Pages
- 96 Pages
About this product
Product Information
This practical, self-study book was developed to help you establish and manage a quality service operation.
Product Identifiers
Publisher
Crisp Publications, Incorporated
ISBN-10
0931961831
ISBN-13
9780931961830
eBay Product ID (ePID)
609436
Product Key Features
Book Title
Managing Quality Customer Service : a Practical Guide for Establishing a Service Operation
Format
Trade Paperback
Language
English
Topic
Customer Relations, Decision-Making & Problem Solving, General, Teaching Methods & Materials / General
Publication Year
1989
Book Series
Fifty-Minute Ser.
Illustrator
Yes
Genre
Education, Business & Economics
Number of Pages
96 Pages
Dimensions
Item Length
9.8 in
Item Height
0.2 in
Item Width
7.9 in
Item Weight
9.9 Oz
Additional Product Features
Lccn
88-092732
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:266764701994
Shipping and handling
Item location:
Montgomery, Illinois, United States
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Canada, Mexico, United States
Excludes:
Africa, Asia, Barbados, Bermuda, Central America and Caribbean, Europe, French Guiana, French Polynesia, Greenland, Guadeloupe, Libya, Martinique, Middle East, New Caledonia, Oceania, Reunion, Russian Federation, Saint Pierre and Miquelon, South America, Southeast Asia, Ukraine, Venezuela
Shipping and handling | Each additional item | To | Service | Delivery*See Delivery notes |
---|---|---|---|---|
Free shipping | Free | United States | Economy Shipping (USPS Media MailTM) | Estimated between Sat, Jun 15 and Fri, Jun 21 to 43230 |
US $4.95 | US $4.95 | United States | Standard Shipping (DGM SmartMail Expedited) | Estimated between Fri, Jun 14 and Mon, Jun 17 to 43230 |
US $10.95 | US $10.95 | United States | Expedited Shipping (FedEx 2Day®) | Estimated between Wed, Jun 12 and Thu, Jun 13 to 43230 |
Handling time |
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Will usually ship within 1 business day of receiving cleared payment. |
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Return policy
After receiving the item, contact seller within | Refund will be given as | Return shipping |
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30 days | Money Back | Seller pays for return shipping |
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This is an outstanding seller to deal with. Fair prices that are more than reasonable in this economy. The product is in better condition than described, a true value for my money. Packaged and shipped well shows seller has concern for the products he sells to arrive in excellent condition. The seller is friendly and communicates timely with his customers. I highly recommend this seller and would do business again anytime. Thank you.
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🏆 SUPER STAR 🤩 AMAZING PHOTOS 🎯 ACCURATE DESCRIPTION ✏️ GENUINE PRODUCTS 💎 HIGH QUALITY 🍯 SUPER PRICES 💰 EASY TO WORK WITH 🍰 ECONOMY HANDLING ⏱️ FAST SHIPPING 🚀 BUBBLE PACKAGE 📦 ARRIVED WITHIN DAYS 🌎 EXCEPTIONAL COMMUNICATION 🎙️ OUTSTANDING CUSTOMER SERVICE 🛎️ GREAT SENSE OF HUMOR 🍿 TOTAL ASSET TO THE EBAY-ECO SYSTEM 🥇 SAVED SELLER 🎱 PROMT REPLY FOR RETURNS 🎯 WOULD BUY FROM AGAIN 🧲 UNDER PROMISES OVER DELIVERS ⛳️ MADE ME VERY HAPPY 🌈 LEFT POSITIVE FEEDBACK 🌼 THANK YOU! 😇 A+++
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🏆 SUPER STAR 🤩 AMAZING PHOTOS 🎯 ACCURATE DESCRIPTION ✏️ GENUINE PRODUCTS 💎 HIGH QUALITY 🍯 SUPER PRICES 💰 EASY TO WORK WITH 🍰 ECONOMY HANDLING ⏱️ FAST SHIPPING 🚀 BUBBLE PACKAGE 📦 ARRIVED WITHIN DAYS 🌎 EXCEPTIONAL COMMUNICATION 🎙️ OUTSTANDING CUSTOMER SERVICE 🛎️ GREAT SENSE OF HUMOR 🍿 TOTAL ASSET TO THE EBAY-ECO SYSTEM 🥇 SAVED SELLER 🎱 PROMT REPLY FOR RETURNS 🎯 WOULD BUY FROM AGAIN 🧲 UNDER PROMISES OVER DELIVERS ⛳️ MADE ME VERY HAPPY 🌈 LEFT POSITIVE FEEDBACK 🌼 THANK YOU! 😇 A+++
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