|Listed in category:
BUY 3, GET 1 FREE (add 4 to cart)See all eligible items and terms
Have one to sell?

Conversational Capital: How to Create Stuff People Love to Talk About - GOOD

US $4.28
Condition:
Good
Breathe easy. Free shipping and returns.
Shipping:
Free Economy Shipping. See detailsfor shipping
Located in: Montgomery, Illinois, United States
Delivery:
Estimated between Tue, Jun 11 and Sat, Jun 15 to 43230
Estimated delivery dates - opens in a new window or tab include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared paymentcleared payment - opens in a new window or tab. Delivery times may vary, especially during peak periods.
Returns:
30 days returns. Seller pays for return shipping. See details- for more information about returns
Payments:
      
Earn up to 5x points when you use your eBay Mastercard®. Learn moreabout earning points with eBay Mastercard

Shop with confidence

Top Rated Plus
Top rated seller, fast shipping, and free returns. Learn more- Top Rated Plus - opens in a new window or tab
eBay Money Back Guarantee
Get the item you ordered or your money back. Learn moreeBay Money Back Guarantee - opens new window or tab
Seller assumes all responsibility for this listing.
eBay item number:266551372866
Last updated on Apr 27, 2024 06:11:02 PDTView all revisionsView all revisions

Item specifics

Condition
Good: A book that has been read but is in good condition. Very minimal damage to the cover including ...
Brand
Unbranded
MPN
Does not apply
ISBN
9780137145508
Book Title
Conversational Capital : How to Create Stuff People Love to Talk about
Item Length
6.7in
Publisher
FT Press
Publication Year
2008
Format
Hardcover
Language
English
Item Height
0.7in
Author
Eric Alper, Sidney Lee, Bertrand Cesvet, Tony Babinski
Genre
Business & Economics
Topic
Marketing / General, Strategic Planning, Advertising & Promotion
Item Width
9.3in
Item Weight
16.9 Oz
Number of Pages
208 Pages

About this product

Product Information

"In The Tipping Point , Malcolm Gladwell presents an important idea without any 'how to.' Now Bertrand Cesvet provides the 'how to' you need to create 'Tipping Points' for your business and success. This book is a compelling presentation of a powerful idea. This is how the new world will do business. Highly recommended if you care about your future." Stewart Emery , coauthor of international best-seller Success Built to Las t "Ultimately, magic is unexplainable. Still, Conversational Capital provides the most insightful analysis of what makes our shows ring in the heart of fans." Guy Laliberte, founder, Cirque du Soleil "Like all great ideas, Conversational Capital is at its core simple: word-of-mouth momentum can be created, harnessed, and used to build consumer passion for a brand better and more cost-effectively than almost any other marketing medium." Rupert Duchesne ,CEO of Aeroplan "Marketing is an art that Conversational Capital turns smartly into science. This book provides the complete prescription for getting consumers excited about your ideas." Jim Champy , coauthor, Reenginering the Corporation , and author, Outsmart! Embed into Your Products and Experiences the Ingredients that Drive Advocacy: Create products and services that consumers find truly significant Intensify consumption experiences to transform your brands into market leaders Don't settle for serendipity: manage and control the word-of-mouth around your brand by manipulating eight powerful experience amplifiers For all the books that speak of the value of consumer advocacy, few indicate how to create it to begin with. Armed with a compelling set of examples from their own work in fostering leading brands, the authors reveal the triggers of word-of-mouth and a process to embedding them in your own products, helping you create stuff people love to talk about. From Bertrand Cesvet, chairman of Sid Lee, a leading purveyor of experiential design and communications services that leverages commercial creativity for breakthrough brands including Cirque du Soleil, adidas, and Red Bull. 1% of the proceeds from the royalties earned by the authors will be donated to the One Drop Foundation. The mission of the One DropTM Foundation is to fight poverty around the world by giving everyone access to safe water.

Product Identifiers

Publisher
FT Press
ISBN-10
0137145500
ISBN-13
9780137145508
eBay Product ID (ePID)
65666705

Product Key Features

Book Title
Conversational Capital : How to Create Stuff People Love to Talk about
Author
Eric Alper, Sidney Lee, Bertrand Cesvet, Tony Babinski
Format
Hardcover
Language
English
Topic
Marketing / General, Strategic Planning, Advertising & Promotion
Publication Year
2008
Genre
Business & Economics
Number of Pages
208 Pages

Dimensions

Item Length
6.7in
Item Height
0.7in
Item Width
9.3in
Weight
16.9 Oz
Item Weight
16.9 Oz

Additional Product Features

Lc Classification Number
Hf5415.1255.C47 2009
Publication Date
2008-08-07
Table of Content
About the Authors x How This Book Came Together xi This Is an Open Source Book xiii Foreword by Hermann Deininger xv Introduction xvii PART 1: Defining Conversational Capital 1 What Is Conversational Capital? 3 2 The Eight Engines of Conversational Capital 9 3 How Conversational Capital Works 15 4 Why Conversational Capital Works 35 5 Conversational Capital Is Not Buzz 45 6 Conversational Capital and Advocacy 53 7 Conversational Capital Is for Everyone 55 PART 2: The Engines of Conversational Capital 8 Rituals 63 9 Initiation 69 10 Exclusive Product Offering (EPO) 77 11 Over-Delivery 85 12 Myths 91 13 Relevant Sensory Oddity (RSO) 99 14 Icons 107 15 Tribalism 115 16 Endorsement 123 17 Continuity 127 PART 3: Implementing Conversational Capital 18 Getting Started 135 19 Designing a Solution 143 20 Implementation 153 21 And Two More Questions 161 Glossary of Terms 165 Index 171
Copyright Date
2009
Target Audience
Trade
Lccn
2008-013639
Dewey Decimal
658.8/27
Dewey Edition
22

Item description from the seller

SecondSalecom

SecondSalecom

98.2% positive feedback
24.8M items sold
Joined Aug 2002

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (5,952,109)

z***z (602)- Feedback left by buyer.
Past 6 months
Verified purchase
🏆 SUPER STAR 🤩 AMAZING PHOTOS 🎯 ACCURATE DESCRIPTION ✏️ GENUINE PRODUCTS 💎 HIGH QUALITY 🍯 SUPER PRICES 💰 EASY TO WORK WITH 🍰 ECONOMY HANDLING ⏱️ FAST SHIPPING 🚀 BUBBLE PACKAGE 📦 ARRIVED WITHIN DAYS 🌎 EXCEPTIONAL COMMUNICATION 🎙️ OUTSTANDING CUSTOMER SERVICE 🛎️ GREAT SENSE OF HUMOR 🍿 TOTAL ASSET TO THE EBAY-ECO SYSTEM 🥇 SAVED SELLER 🎱 PROMT REPLY FOR RETURNS 🎯 WOULD BUY FROM AGAIN 🧲 UNDER PROMISES OVER DELIVERS ⛳️ MADE ME VERY HAPPY 🌈 LEFT POSITIVE FEEDBACK 🌼 THANK YOU! 😇 A+++
9***m (6)- Feedback left by buyer.
Past month
Verified purchase
Beyond great price. The media itself (CDs) were in NM (near mint) condition. Packaging was in fair condition, so stating Good in the description was reasonable if not downplaying the media itself. Nothing to complain about. Shipping was free and arrived exactly a week later (5 business days). Would definitely recommend and do business with seller again! A++
n***2 (1386)- Feedback left by buyer.
Past 6 months
Verified purchase
SecondSalecom is one of my go to sellers, because they have a large selection and I can usually find the book or movie that I want from them at a low price if not the lowest price on eBay. Also, when I buy three books/movies I get a fourth book/movie free. Shipping is also free. This was a great transaction. The DVD was packaged well, shipped promptly and is just as described. I will be back to buy again. Thank you!!

Product ratings and reviews

No ratings or reviews yet
Be the first to write the review.