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The Zappos Experience by Joseph Michelli Audiobook MP3-CD (Unabridged) Inspire..
US $6.55
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US $4.47 USPS Media MailTM.
Located in: Tacoma, Washington, United States
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Estimated between Thu, Dec 11 and Mon, Dec 15 to 94104
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About this item
Seller assumes all responsibility for this listing.
eBay item number:266331275758
Item specifics
- Condition
- Country of Origin
- United States
- Case Type
- Plastic Slipcover
- Signed
- No
- Custom Bundle
- No
- Book Series
- N/A
- Narrative Type
- Nonfiction
- Intended Audience
- Young Adults, Adults
- Type
- Audiobook
- Era
- 2010s
- Personalized
- No
- Features
- MP3-CD
- Run Time
- 6.5 Hours
- Narrator
- Joseph Michelli
- ISBN
- 9781480595910
- Publication Year
- 2014
- Format
- CD Mp3
- Language
- English
- Book Title
- Zappos Experience : 5 Principles to Inspire, Engage, and Wow
- Publisher
- Brilliance Publishing, Inc.
- Genre
- Business & Economics
- Topic
- Leadership, Corporate & Business History
About this product
Product Information
ZAPPOS. The name has come to stand for a new standard of customer service, an amazing online shopping experience, a great place to work, and the most impressive transformational business success story of our time. Simply put, Zappos is revolutionizing business and changing lives. Now, Joseph Michelli, author of the internationally bestselling business books Prescription for Excellence and The Starbucks Experience , explains how Zappos does it--and how you can do it in your industry. The Zappos Experience takes you through--and beyond--the playful, offbeat company culture Zappos has become famous for. Michelli reveals what occurs behind the scenes at Zappos, showing how employees at all levels operate on a day-to-day basis while providing the "big picture" leadership methods that have earned the company $1 billion in annual gross sales during the last ten years--with almost no advertising. Michelli breaks the approach down into five key elements: * Serve a Perfect Fit--create bedrock company values* Make it Effortlessly Swift--deliver a customer experience with ease* Step into the Personal--connect with customers authentically* S T R E T C H--grow people and products* Play to Win--play hard, work harder When you enhance the customer experience, increase employee engagement, and create an energetic culture, you can't help but succeed. Zappos has woven these five key components into a seamless strategy that's the envy of business leaders. Now that strategy is yours. With The Zappos Experience , Joseph Michelli delivers a package for instant success right to your doorstep. All you have to do is open and use it.
Product Identifiers
Publisher
Brilliance Publishing, Inc.
ISBN-10
1480595918
ISBN-13
9781480595910
eBay Product ID (ePID)
202469443
Product Key Features
Publication Year
2014
Topic
Leadership, Corporate & Business History
Book Title
Zappos Experience : 5 Principles to Inspire, Engage, and Wow
Language
English
Genre
Business & Economics
Format
CD Mp3
Dimensions
Item Height
0.5in
Item Length
6.8in
Item Weight
3.2 Oz
Item Width
5.2in
Additional Product Features
Intended Audience
Trade
Dewey Edition
23
Number of Volumes
1 Vol.
Dewey Decimal
658.8/72
Edition Description
Unabridged Edition
Item description from the seller
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Seller feedback (2,793)
- *****- Feedback left by buyer.Past monthVerified purchaseGreat seller. Accurate description. Books in great condition. Prompt replies to messages. Packaged very well with paper, cardboard and plastic. Reasonable delivery time to Australia (18 days). Thanks
- *****- Feedback left by buyer.Past 6 monthsVerified purchaseExcellent seller, Great communications. Fast delivery, Accurate description, Fair pricing, Great packing, AAAA++++!!!!
- *****- Feedback left by buyer.Past monthVerified purchaseThe item arrived well packaged and in an expedient manner. It was exactly as described in the listing and priced fairly in comparison to similar items. I’d definitely buy from this seller again - thank you!
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