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Last updated on May 13, 2024 12:36:02 PDTView all revisionsView all revisions

Item specifics

Condition
Good: A book that has been read but is in good condition. Very minimal damage to the cover including ...
Brand
Unbranded
Book Title
Complete Web Monitoring: Watching your visitors, performance, co
MPN
Does not apply
ISBN
9780596155131
Publication Year
2009
Type
Textbook
Format
Trade Paperback
Language
English
Publication Name
Complete Web Monitoring : Watching Your Visitors, Performance, Communities, and Competitors
Item Height
1.3in
Author
Sean Power, Alistair Croll
Item Length
9.2in
Publisher
O'reilly Media, Incorporated
Item Width
7in
Item Weight
30.8 Oz
Number of Pages
662 Pages

About this product

Product Information

Do you really understand your online presence? Are you confident that visitors can use your website? Do you know their motivations? How do online communities perceive your company? To innovate and adapt your business quickly, you must know the answers to these questions. Complete Web Monitoring demonstrates how to measure every aspect of your web presence -- including analytics, backend performance, usability, communities, customer feedback, and competitive analysis -- whether you're running an e-commerce site, a community, a media property, or a Software-as-a-Service company. This book's concrete examples, clear explanations, and practical recommendations make it essential for anyone who runs a website. With this book you will: Discover how visitors use and interact with your site through web analytics, segmentation, conversions, and user interaction analysis Find out your market's motivations with voice-of-the-customer research Measure the health and availability of your website with synthetic testing and real-user monitoring Track communities related to your online presence, including social networks, forums, blogs, microblogs, wikis, and social news aggregators Understand how to assemble this data into clear reports tailored to your organization and audience You can't fix what you don't measure. Complete Web Monitoring shows you how to transform missed opportunities, frustrated users, and spiraling costs into online success. "This is a very comprehensive view of just about everything one needs to know about how websites work and what one needs to know about them. I'd like to make this book required reading for every employee at Gomez." -- Imad Mouline, CTO of Gomez

Product Identifiers

Publisher
O'reilly Media, Incorporated
ISBN-10
0596155131
ISBN-13
9780596155131
eBay Product ID (ePID)
71666423

Product Key Features

Author
Sean Power, Alistair Croll
Publication Name
Complete Web Monitoring : Watching Your Visitors, Performance, Communities, and Competitors
Format
Trade Paperback
Language
English
Publication Year
2009
Type
Textbook
Number of Pages
662 Pages

Dimensions

Item Length
9.2in
Item Height
1.3in
Item Width
7in
Item Weight
30.8 Oz

Additional Product Features

Lc Classification Number
Za4235
Table of Content
Dedication Preface The Business Of Web Monitoring Chapter 1: Why Watch Websites? Chapter 2: What Business Are You In? Chapter 3: What Could We Watch? Chapter 4: The Four Big Questions Web Analytics, Usability, and the Voice of the Customer Chapter 5: What Did They Do?: Web Analytics Chapter 6: How Did They Do It?: Monitoring Web Usability Chapter 7: Why Did They Do It?: Voice of the Customer Web Performance and End User Experience Chapter 8: Could They Do It?: End User Experience Management Chapter 9: Could They Do It?: Synthetic Monitoring Chapter 10: Could They Do It?: Real User Monitoring Online Communities, Internal Communities, and Competitors Chapter 11: What Did They Say?: Online Communities Chapter 12: Why Care About Communities? Chapter 13: The Anatomy of a Conversation Chapter 14: Tracking and Responding Chapter 15: Internally Focused Communities Chapter 16: What Are They Plotting?: Watching Your Competitors Putting It All Together Chapter 17: Putting It All Together Chapter 18: What's Next?: The Future of Web Monitoring KPIs for the Four Types of Site Colophon
Copyright Date
2009
Target Audience
Scholarly & Professional
Topic
Web / Web Services & APIs, Data Modeling & Design, Web / Design, General
Lccn
2009-288737
Dewey Decimal
006.7
Dewey Edition
22
Illustrated
Yes
Genre
Computers

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  • Complete Web Monitoring

    How does your website serve your customers? Do your pages lead them on a merry chase looking for answers that they never really find? Or does your website provide exactly what buyers are looking to find? Complete Web Monitoring looks at how site analytics can help business owners understand their customers better. By asking a variety of different questions, not only will business owners and planners know when their website doesn’t properly serve the needs of potential customers but also what changes need to be addressed and where. Then, by comparing this data with that of their competitors, they’ll know where they stand in their particular industry. Complete Web Monitoring is the best web monitoring book that I’ve read. This book provides a wide variety of options ranging from things ...