Great book to read if your interested in turning your employees and customers into raving fans. Even though the book is several years old, the content is still relevant today.
Verified purchase: Yes | Condition: Pre-owned
Again more trash than books, I don’t need nor want 100+ advertisements in every single book and envelopes full of adds. 1 book was all bent up but rest were in good shape.
Verified purchase: Yes | Condition: Pre-owned
While I do work in one aspect of the aviation industry, Southwest Airlines has always been noted in the media as a great company. This book does a great job helping you understand how they've been successful with very direct examples. I highly recommend it to any business owner or employee that aspires to make a difference in their organization.
Southwest Airlines
Verified purchase: Yes | Condition: Pre-owned
Good price, Good quality, Good value. Good transaction...! Fast and free shipping with low price. Good seller...!
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