Box roughed up in original shipping. Product is in new condition. Box opened for inspection and pictures. The Bosch Request-to-Exit Sensor DS160 is a request-to-exit detector with a light gray enclosure and an 8 foot x 10 foot coverage area. It includes timers, a door monitor with sounder alert, and pointable coverage. The sounder volume is adjustable and it has sail-safe or fail-secure modes. The sensor relay can be controlled by a card reader or access control system through the keycard input. We are a reselling company and are not affiliated with Bosch.