Device used in: HP 3632 All-in-One Inkjet printer. Upon receipt (prompt & well-packaged), I immediately prepared my computer and printer to use this in. I installed the cartridge (properly - verified by support, and attempted to print a test page. My printer gave an error, and would not proceed with the print. the HP smart app informed me of a "cartirdge error". At this point, i proceeded to remove the new cartridge, replace it with the old one (still had ~ 1/2 tank full of ink) My print job proceeded to print without issue (meaning printed on the old - not magnetic ink.) This tells me it is a cart error and not a device error, so upon reinstalling the now assumed- faulty cart back in to the printer, i opened up the HP smart app and connected to live support. After a few minutes of back - and - forth & diagnostics i was told that the chip that is on the cartridge is faulty, therefor not communicatng with the printer, rendering this product useless to me. Purchase at your own riskRead full review
Verified purchase: Yes | Condition: New
First time purchasing this brand however, it was worth the switch.
Verified purchase: Yes | Condition: New
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