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Quality and Me : Lessons from an Evolving Life by Philip B. Crosby (1999, Hardcover)

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Quality and Me : Lessons from an Evolving Life, Hardcover by Crosby, Philip B., ISBN 0787947024, ISBN-13 9780787947026, Brand New, Free shipping in the US One of the founders of the movement that awakened American business to the importance of quality management recalls lessons from his 40-year career. After an early stint in the US Navy, he rose from junior engineer to vice president of the ITT Corporation. He describes his working relationship with business magnates there, and relates the events behind the creation of his own consulting firm. He combines tales of his career with insights into theories and practices. These learning points are collected in a concluding chapter. Annotation c. Book News, Inc., Portland, OR ()

About this product

Product Identifiers

PublisherWiley & Sons, Incorporated, John

ISBN-100787947024

ISBN-139780787947026

eBay Product ID (ePID)695760

Product Key Features

Number of Pages272 Pages

LanguageEnglish

Publication NameQuality and Me : Lessons from an Evolving Life

SubjectTotal Quality Management, Quality Control

Publication Year1999

TypeTextbook

Subject AreaTechnology & Engineering, Business & Economics

AuthorPhilip B. Crosby

FormatHardcover

Dimensions

Item Height1.1 in

Item Weight17.9 Oz

Item Length10 in

Item Width6.4 in

Additional Product Features

Intended AudienceScholarly & Professional

LCCN98-058073

Dewey Edition21

Reviews"Phil Crosby deserves his high place in the history of the qualitymovement and this fascinating personal account is filled withwisdom and useful ideas." (Arthur J. Swersey, professor ofoperations research, Yale School of Management) "Leave it to a top pro like Philip Crosby to separate the practicalfrom the faddish. He meshes the fascinating story of his careerwith another rich load of business lessons. Either of those wouldbe worth the price. In Quality and Me he gives us both. Bravo!"(William L. Simon, author, On the Firing Line and High VelocityLeadership)

IllustratedYes

Dewey Decimal658.4/013

Table Of ContentIntroducing Me. GROWING UP. 1. From Wheeling to the Navy. 2. A Podiatrist in the Marines. LEARNING THE NEED FOR A QUALITY REFORMATION. 3. Discovering the Industry. 4. On the Road to Comprehension: The Martin Company. 5. Getting Serious About Reforming Quality Management. 6. ITT and Mr. Geneen. 7. The Nuts and Bolts of Reformation. 8. Implanting the reformed Quality Philosophy. TEACHING THE QUALITY REFORMATION. 9. Becoming an Entrepeneur. 10. Growing Philip Crosby Associates, Inc. 11. The Maturing Company. 12. Managing a Public company. CAREERS IV AND FIVE. 13. Speaking Out on Leadership. 14. PCA Redux.

SynopsisHailed by Time magazine as the "leading evangelist of quality," Philip Crosby has emerged as one of the century's greatest management thinkers. Now, in this autobiography, the person most responsible for the quality revolution in American business shares the ideas and insights he's gathered over the course of an eventful, forty-year career. A talented storyteller, Crosby recounts his years as vice president of ITT, his working relationship with the legAndary Harold Geneen, and the launch--and re-launch--of his own consulting practice. Quality and Me is an intimate, informative portrait of the man who changed the way quality management is practiced today., Hailed by Time magazine as the -leading evangelist of quality,- Philip Crosby has emerged as one of the century's greatest management thinkers. Now, in this autobiography, the person most responsible for the quality revolution in American business shares the ideas and insights he's gathered over the course of an eventful, forty-year career. A talented storyteller, Crosby recounts his years as vice president of ITT, his working relationship with the legAndary Harold Geneen, and the launch--and re-launch--of his own consulting practice. Quality and Me is an intimate, informative portrait of the man who changed the way quality management is practiced today., Hailed by Time magazine as the "leading evangelist of quality," Philip Crosby has emerged as one of the centurys greatest management thinkers. Now, in this autobiography, the person most responsible for the quality revolution in American business shares the ideas and insights hes gathered over the course of an eventful, forty-year career., Hailed by Time magazine as the "leading evangelist of quality," Philip Crosby has emerged as one of the centurys greatest management thinkers. Now, in this autobiography, the person most responsible for the quality revolution in American business shares the ideas and insights hes gathered over the course of an eventful, forty-year career. A talented storyteller, Crosby recounts his years as vice president of ITT, his working relationship with the legAndary Harold Geneen, and the launch and re-launch of his own consulting practice. Quality and Me is an intimate, informative portrait of the man who changed the way quality management is practiced today.

LC Classification NumberHD62.15.C764 1999