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Value Stream Management for the Lean Office: Eight Steps to Planning, Mappin...
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Condition:
Good
A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages. See the seller’s listing for full details and description of any imperfections.
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Located in: Depew, New York, United States
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Estimated between Thu, Oct 23 and Mon, Oct 27 to 94104
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eBay item number:187370498901
Item specifics
- Condition
- Release Year
- 2003
- Book Title
- Value Stream Management for the Lean Office: Eight Steps to Pl...
- ISBN
- 9781563272462
- Subject Area
- Business & Economics
- Publication Name
- Value Stream Management for the Lean Office : Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas
- Publisher
- Productivity Press
- Item Length
- 10.9 in
- Subject
- Industrial Management, Office Management, Quality Control
- Publication Year
- 2003
- Type
- Textbook
- Format
- Trade Paperback
- Language
- English
- Item Height
- 0.4 in
- Item Weight
- 18 Oz
- Item Width
- 8.5 in
- Number of Pages
- 176 Pages
About this product
Product Identifiers
Publisher
Productivity Press
ISBN-10
1563272466
ISBN-13
9781563272462
eBay Product ID (ePID)
2407909
Product Key Features
Number of Pages
176 Pages
Language
English
Publication Name
Value Stream Management for the Lean Office : Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas
Subject
Industrial Management, Office Management, Quality Control
Publication Year
2003
Type
Textbook
Subject Area
Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.4 in
Item Weight
18 Oz
Item Length
10.9 in
Item Width
8.5 in
Additional Product Features
Intended Audience
Scholarly & Professional
LCCN
2002-151732
Illustrated
Yes
Table Of Content
Overview Introduction Step 1: Commit to Lean Step 2: Choose the Value Stream Step 3: Learn About Lean Step 4: Map the Current State Step 5: Identify Lean Metrics Step 6 - Phase I: Map the Future State - Customer Demand Step 6 - Phase II: Map the Future State - Continuous Flow Step 6- Phase III: Map the Future State - Leveling Step 7: Create Kaizen Plans Step 8: Implement Kaizen Plans Glossary References Index
Synopsis
Bring Lean Improvements to the Administrative Areas of Your Organization! Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book are downloadable resources containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets. Along with this book you receive downloadable resources containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!, Bring Lean Improvements to the Administrative Areas of Your Organization! Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book is a CD containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets. BONUS CD! Along with this book you receive a CD containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!, Bring Lean Improvements to the Administrative Areas of Your Organization Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book is a CD containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets. BONUS CD Along with this book you receive a CD containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets
LC Classification Number
HF5547.T35 2002
Item description from the seller
Seller feedback (37,543)
- e***s (367)- Feedback left by buyer.Past monthVerified purchase⭐️⭐️⭐️⭐️⭐️ Absolutely PERFECT experience!! 🌟 Item arrived super fast 🚚💨, packaged with so much care 📦✨, and exactly as described ✅. Communication was smooth, friendly, and very professional 💬🤝. Seller went above and beyond to make sure everything was just right 🙌💯. Couldn’t be happier with my purchase ❤️👏. Highly recommend this seller — A+++++ 🛒🌟 Would definitely buy again!! 🔁😊
- f***9 (272)- Feedback left by buyer.Past 6 monthsVerified purchaseClean, tight binding, no highlighting or underlining ~ just what I like. Better condition than described. Excellent value, priced very reasonable! Seller didn't inflate the price on the shipping. Packaging was well cared for. Shipped out quickly. Thank you! Very happy with this seller. Transaction was trouble-free. +++++++++++++++++++++++ Seller!
- m***a (36)- Feedback left by buyer.Past 6 monthsVerified purchaseArrived very well packaged; the package itself was ripped and scuffed (due to transport) but the book was well wrapped and arrived in the condition described! The price was very fair for the condition and I appreciate the seller describing it properly and didn't under deliver!
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Seller feedback (37,543)
- e***s (367)- Feedback left by buyer.Past monthVerified purchase⭐️⭐️⭐️⭐️⭐️ Absolutely PERFECT experience!! 🌟 Item arrived super fast 🚚💨, packaged with so much care 📦✨, and exactly as described ✅. Communication was smooth, friendly, and very professional 💬🤝. Seller went above and beyond to make sure everything was just right 🙌💯. Couldn’t be happier with my purchase ❤️👏. Highly recommend this seller — A+++++ 🛒🌟 Would definitely buy again!! 🔁😊
- f***9 (272)- Feedback left by buyer.Past 6 monthsVerified purchaseClean, tight binding, no highlighting or underlining ~ just what I like. Better condition than described. Excellent value, priced very reasonable! Seller didn't inflate the price on the shipping. Packaging was well cared for. Shipped out quickly. Thank you! Very happy with this seller. Transaction was trouble-free. +++++++++++++++++++++++ Seller!
- m***a (36)- Feedback left by buyer.Past 6 monthsVerified purchaseArrived very well packaged; the package itself was ripped and scuffed (due to transport) but the book was well wrapped and arrived in the condition described! The price was very fair for the condition and I appreciate the seller describing it properly and didn't under deliver!