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Difficult Conversations (HBR 20-Minute Manager Series) by Harvard Business...
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- Buy It NowDifficult Conversations (HBR 20-Minute Manager Series) by Harvard Business...
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Located in: Henderson, Nevada, United States
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About this item
Seller assumes all responsibility for this listing.
eBay item number:187228118668
Item specifics
- Condition
- ISBN
- 9781633690783
- Book Title
- Difficult Conversations (Hbr 20-Minute Manager Series)
- Book Series
- 20-Minute Manager Ser.
- Publisher
- Harvard Business Review Press
- Item Length
- 7 in
- Publication Year
- 2016
- Format
- Trade Paperback
- Language
- English
- Item Height
- 0.4 in
- Genre
- Language Arts & Disciplines, Business & Economics
- Topic
- Leadership, Business Communication / General, Communication Studies, Management
- Item Weight
- 3.5 Oz
- Item Width
- 5 in
- Number of Pages
- 128 Pages
About this product
Product Identifiers
Publisher
Harvard Business Review Press
ISBN-10
1633690784
ISBN-13
9781633690783
eBay Product ID (ePID)
211286487
Product Key Features
Book Title
Difficult Conversations (Hbr 20-Minute Manager Series)
Number of Pages
128 Pages
Language
English
Topic
Leadership, Business Communication / General, Communication Studies, Management
Publication Year
2016
Genre
Language Arts & Disciplines, Business & Economics
Book Series
20-Minute Manager Ser.
Format
Trade Paperback
Dimensions
Item Height
0.4 in
Item Weight
3.5 Oz
Item Length
7 in
Item Width
5 in
Additional Product Features
Intended Audience
Trade
LCCN
2015-032649
Dewey Edition
23
Dewey Decimal
658.4/5
Synopsis
Whether you've been putting off giving an employee negative feedback or wondering how to react when a coworker erupts in frustration during a meeting, difficult conversations in the workplace are, well, difficult. While there's no one "right" way to have a difficult conversation, there are guiding principles you can follow and strategies you can employ to facilitate a discussion in which both parties are able to air concerns constructively. Difficult Conversations takes you through the basics of:* Crafting a clear message* Identifying the other person's goals* Developing and maintaining a positive mind-set* Conducting a productive conversation, Mastering difficult conversations with confidence. You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through: Uncovering the root cause of friction Maintaining a positive mind-set Untangling the problem together Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business., You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through: Uncovering the root cause of friction Maintaining a positive mind-set Untangling the problem together Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.
LC Classification Number
HF5718.D54 2016
Item description from the seller
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- i***n (2)- Feedback left by buyer.Past 6 monthsVerified purchaseIt arrived intact with wonderful protective wrapping on the package, only a minor mishap on the original manufacturer's behalf where I needed to contact them for a cracked spout that leaked, but this seller helped me when I reached out with my situation and gave friendly instructions to get restituted on my purchase.
- n***t (305)- Feedback left by buyer.Past monthVerified purchaseShipping was fast; very well packed; items as described; have not used products yet but anticipate worth it; products made in Australia and first used in Thailand; not available elsewhere in the USA. Happy with purchase and cost.
- r***d (312)- Feedback left by buyer.Past monthVerified purchaseExactly as described. Great deal. Quick to ship, well packaged. Great seller. Thank you.
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Seller feedback (1,179)
- i***n (2)- Feedback left by buyer.Past 6 monthsVerified purchaseIt arrived intact with wonderful protective wrapping on the package, only a minor mishap on the original manufacturer's behalf where I needed to contact them for a cracked spout that leaked, but this seller helped me when I reached out with my situation and gave friendly instructions to get restituted on my purchase.
- n***t (305)- Feedback left by buyer.Past monthVerified purchaseShipping was fast; very well packed; items as described; have not used products yet but anticipate worth it; products made in Australia and first used in Thailand; not available elsewhere in the USA. Happy with purchase and cost.
- r***d (312)- Feedback left by buyer.Past monthVerified purchaseExactly as described. Great deal. Quick to ship, well packaged. Great seller. Thank you.