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The product arrived in a very timely fashion. The only issue I had with the bike is that when it arrived it was not assembled correctly. The stem assembly was missing a piece. After finally getting the stem assembly sorted out I have been riding the bike almost everyday with complete satisfaction. Love the battery assist! Love folding capability! Love the way it looks and feels. I get soooooo many compliments on the bike! I let people who already own expesive non e-bikes ride it and they immediately want to get one. This bike is good choice if you're considering getting an e-bike.
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