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Umiker's Management Skills for the New Health Care Supervisor
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Very Good
A book that does not look new and has been read but is in excellent condition. No obvious damage to the cover, with the dust jacket (if applicable) included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear. See the seller’s listing for full details and description of any imperfections.
- Buy It NowUmiker's Management Skills for the New Health Care Supervisor
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Located in: Rossville, Georgia, United States
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Estimated between Fri, Oct 17 and Wed, Oct 22 to 94104
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eBay item number:167022109187
Item specifics
- Condition
- ISBN
- 9781284121322
- Book Title
- Umiker's Management Skills for the New Health Care Supervisor
- Publisher
- Jones & Bartlett Learning, LLC
- Item Length
- 9.8 in
- Edition
- 7
- Publication Year
- 2016
- Format
- Trade Paperback
- Language
- English
- Item Height
- 0.6 in
- Features
- Revised
- Genre
- Law, Business & Economics
- Topic
- Human Resources & Personnel Management, Health
- Item Weight
- 28 Oz
- Item Width
- 5.9 in
- Number of Pages
- 568 Pages
About this product
Product Identifiers
Publisher
Jones & Bartlett Learning, LLC
ISBN-10
1284121321
ISBN-13
9781284121322
eBay Product ID (ePID)
235089093
Product Key Features
Edition
7
Book Title
Umiker's Management Skills for the New Health Care Supervisor
Number of Pages
568 Pages
Language
English
Topic
Human Resources & Personnel Management, Health
Publication Year
2016
Features
Revised
Genre
Law, Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.6 in
Item Weight
28 Oz
Item Length
9.8 in
Item Width
5.9 in
Additional Product Features
LCCN
2016-047300
Dewey Edition
23
Dewey Decimal
362.1068/3
Table Of Content
PartI Fundamentals for the Supervisor Chapter1 Do You Really Want To Be a Supervisor? Chapter2 Customer Service Chapter3 Basic Management Functions Chapter4 Reengineering, Mergers, and the Supervisor Chapter5 Position Descriptions and Performance Standards Chapter6 Policies and Policy Making Chapter7 The Supervisor's Legal Environment Chapter8 Personnel Recruitment Chapter9 Interviewing and Employee Selection Chapter10 Orientation and Training of New Employees Chapter11 Team Leadership Chapter12 Safety and Workplace Violence PartII Leading People Chapter14 Coaching and Consulting Chapter15 Motivation, Reward, and Recognition Chapter16 Performance Feedback Chapter17 Disciplining: Correction of Behavior Chapter18 Cultural Diversity: Managing the Changing Workforce Chapter19 Conflict and Confrontation Chapter20 Employees with Problems Chapter21 Managing Difficult Employees Chapter22 Complaints, Grievances, and Appeals Chapter23 Personnel Retention Chapter24 Privacy and Confidentiality: Employees and Clients PartIII Healthcare Cost Control Chapter25 Managed Care Chapter26 Budgets and Cost Control PartIV Developing Employees Chapter27 Change as a Way of Life Chapter28 Staff Development Chapter29 Delegation and Empowerment PartV Special Supervisory Skills Chapter30 Spoken Communication Chapter31 Written Communication Chapter32 Holding Effective Meetings Chapter33 Decision Making and Problem Solving Chapter34 Time Management Chapter35 Coping with Stress and Burnout Chapter36 Supervising in a Union Environment PartVI The Supervisor's Continuing Development Chapter37 The Supervisor's Future
Edition Description
Revised edition
Synopsis
Today's healthcare supervisors are continually faced with smaller budgets, fewer workers, and greater responsibilities. The seventh edition of Umiker's Management Skills for the New Health Care Supervisor continues to provide valuable information for future healthcare managers and supervisors who must address these challenges daily. Written primarily for those who have little to no management training, Umiker's offers practical suggestions for improving effectiveness, both as a supervisor and as an organization. Ideal for students in undergraduate, community, and career college programs, author Charles R. McConnell maintains Dr. William Umiker's clear, jargon-free writing style. The Seventh Edition includes a new chapter on "Supervising in a Union Environment" that explores why employees turn to unions, how supervisors must act during union organizing, and how a supervisor's role is affected when it becomes necessary to interact with a union on a day-to-day basis. This revision also offers new examples, case scenarios, or expanded information on many topics including: basic management functions, the origins of performance standards, the interview process, workplace safety, motivational theory, chronic absenteeism, stress and decision making, the Balanced Budget Act of 1997, and the Affordable Care Act of 2010., Today's healthcare supervisors are continually faced with smaller budgets, fewer workers, and greater responsibilities. The seventh edition of Umiker's Management Skills for the New Health Care Supervisor continues to provide valuable information for future healthcare managers and supervisors who must address these challenges daily.Written primarily for those who have little to no management training, Umiker's offers practical suggestions for improving effectiveness, both as a supervisor and as an organization. Ideal for students in undergraduate, community, and career college programs, author Charles R. McConnell maintains Dr. William Umiker's clear, jargon-free writing style.The Seventh Edition includes a new chapter on "Supervising in a Union Environment" that explores why employees turn to unions, how supervisors must act during union organizing, and how a supervisor's role is affected when it becomes necessary to interact with a union on a day-to-day basis. This revision also offers new examples, case scenarios, or expanded information on many topics including: basic management functions, the origins of performance standards, the interview process, workplace safety, motivational theory, chronic absenteeism, stress and decision making, the Balanced Budget Act of 1997, and the Affordable Care Act of 2010.
LC Classification Number
RA971.35
Item description from the seller
Seller feedback (228)
- 4***4 (2)- Feedback left by buyer.Past monthVerified purchaseSeller was great with communication. Package arrived well packaged and the clarinet was as described in the post, pricing was fair and shipping was reasonable. Very satisfied with this purchase and seller.
- k***6 (279)- Feedback left by buyer.Past 6 monthsVerified purchaseI am OBSESSED!!! I have ordered this box before and let me tell you I have not once been disappointed. I recently reached out to the Seller because it was my birthday and asked to do a " Go big or go home box " That was around $100, birthday themed. The Box was HUGE and so heart warming. I got a card, and presents were wrapped with a bunch of filling. I kept reaching in and couldnt believe I pulled out more and more. Please order! You won't be disappointed. She is so easy to talk too. ♡♡♡♡
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Seller feedback (228)
- 4***4 (2)- Feedback left by buyer.Past monthVerified purchaseSeller was great with communication. Package arrived well packaged and the clarinet was as described in the post, pricing was fair and shipping was reasonable. Very satisfied with this purchase and seller.
- k***6 (279)- Feedback left by buyer.Past 6 monthsVerified purchaseI am OBSESSED!!! I have ordered this box before and let me tell you I have not once been disappointed. I recently reached out to the Seller because it was my birthday and asked to do a " Go big or go home box " That was around $100, birthday themed. The Box was HUGE and so heart warming. I got a card, and presents were wrapped with a bunch of filling. I kept reaching in and couldnt believe I pulled out more and more. Please order! You won't be disappointed. She is so easy to talk too. ♡♡♡♡
- i***g (376)- Feedback left by buyer.Past 6 monthsVerified purchaseSuper fast shipping, They packed my items with care, lots of packing material to make sure it got to me, beautiful blue & white pitcher and water basin set, just as described, worth so much more, Will gladly do business with seller again, AAA+++VTG Athena California Ivory Large Blue Trimmed Pitcher & Basin Bowl USA (#167572550181)