The product looks new out-of-the box. It was easy to set-up from a hardware standpoint. Connect the coax cable, connect the ethernet cable, and power. I did a factory reset before attempting to register the device. That's the easy part. Following the directions provided in the documentation, I connected to the cable company.through a browser. Do read the documents before you start. Well, I tried to connect. It appeared the connection was not stable. After multiple attempts, This process is bona fide stupid on behalf of the cable company. I had to call the cable company to activate and register the modem. That's an adventure. After struggling with the language barrier, I got it working. It's been reliable so far. It's been less than a month. I'm using an old router and need to upgrade. I will purchase it from this seller. Prompt shipping and processing. Don't hesitate to buy refurbished items. You'll help save a small piece of the planet and save money in the proces.Read full review
Verified purchase: Yes | Condition: Refurbished
Pro-I have 1.2Gbps service so it worked for that. Con- The 3 extra ports are useless unless you doing a Aggregated setup. I was hoping to use the ports for my WiFi Router, Gaming PC, Xfinity security router, and my server. You cannot as it doesn't have DHCP.
Verified purchase: Yes | Condition: Pre-owned
Netgear Nighthawk 3.1 is the best upgrade ever! Great Price and Fast Delivery. All my speeds are faster and cleaner. My previous Netgear Docis 3.0 was only 11 year old, but I suspected I was getting "throttled" even after I got COX cable Fiber optics installed in my area. The price of this Modem saved me $1,000's as the Cable companies are attempting to make you PAY More and act like Lying Telemarketers.(Beware) I am so happy I got this device and my signals are better and clearer and I do Radio talk shows and media on Dar Outpost with David Zublick.
Verified purchase: Yes | Condition: Pre-owned
Great gigabit+ cable modem for the price. Easy setup and lots of help materials available. Installed exactly as the step by step visual instructions showed, including reconnecting to my wi-fi router, with no issues.
Verified purchase: Yes | Condition: Pre-owned
Product works great. This modem was refurbished. It works fine but the original owner info was not cleared which made registration with my internet provider a problem. The internet provider authorized the modem in my name anyway. This could have been a real problem.
Verified purchase: Yes | Condition: Refurbished
Comcast makes it more difficult than necessary to switch out.
Verified purchase: Yes | Condition: Pre-owned
Outside of my having to call my cable provider (Spectrum), it was very easy to setup from their end, w/no issues of any kind. According to my research, the Netgear CM1200 was a highly rated modem. After two weeks of using it, I've had no issues of any kind w/it, including playing the game Star Citizen, which is a highly intensive game due to its awesome graphics.
Verified purchase: Yes | Condition: New
I believe this product is really good. My problem is not the product, but my cable company. When I tried to get it set up they couldn't get it to read the mac address. They (I believe) had to have someone with more knowledge to get it set up. That was two weeks ago and I haven't heard back from them. Luckily there are two more cable companies moving into the area and hopefully one them will work with this modem. That is the reason I couldn't answer the question does it perform well. I have other Netgear items and they all work really well
Verified purchase: Yes | Condition: New
Looked pretty much brand new, works great! Thanks!
Verified purchase: Yes | Condition: Pre-owned
Received a new item in a sealed box and found that it was defective. Their tech support was USELESS. I had to pay a techie to come to the house to diagnose only to find out that they sent a damaged unit. Had to go and buy another unit. Got a Motorola and it works perfectly! NETGEAR IS GARBAGE! I would have left a NO STAR RATING but could not.
Verified purchase: Yes | Condition: Pre-owned
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