Order this item as a new, unopened box. could tell when I got it it had been opened. Not until I went to install it did I find out that it had previously been installed and programmed with another person's internet and the 2 of the tabs that you installed the thermostat wires in were broken. I was able make it work, but it was not a new, unopened item.
Verified purchase: Yes | Condition: New
Was in install in 20 minutes. Energy saver
Verified purchase: Yes | Condition: Pre-owned
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