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Hard Sell: Work and Resistance in Retail Chains, , Ikeler, Peter, Good, 8/3/2016
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Located in: Simi Valley, California, United States
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eBay item number:145552582308
Item specifics
- Condition
- ISBN
- 9781501702426
- Book Title
- Hard Sell : Work and Resistance in Retail Chains
- Publisher
- Cornell University Press
- Item Length
- 8.5 in
- Publication Year
- 2016
- Format
- Trade Paperback
- Language
- English
- Illustrator
- Yes
- Item Height
- 0.7 in
- Genre
- Political Science, Social Science, Business & Economics
- Topic
- Labor & Industrial Relations, Industries / Retailing, Sociology / General
- Item Weight
- 16 Oz
- Item Width
- 5.5 in
- Number of Pages
- 240 Pages
About this product
Product Identifiers
Publisher
Cornell University Press
ISBN-10
1501702424
ISBN-13
9781501702426
eBay Product ID (ePID)
228555082
Product Key Features
Book Title
Hard Sell : Work and Resistance in Retail Chains
Number of Pages
240 Pages
Language
English
Topic
Labor & Industrial Relations, Industries / Retailing, Sociology / General
Publication Year
2016
Illustrator
Yes
Genre
Political Science, Social Science, Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.7 in
Item Weight
16 Oz
Item Length
8.5 in
Item Width
5.5 in
Additional Product Features
Intended Audience
Trade
LCCN
2016-013020
Dewey Edition
23
Reviews
"I can't think of another recent book that looks at the actual work of retail selling with as much depth and detail as this one. Peter Ikeler returns to the workplace as a key site to search for the emergence (or not) of an oppositional class consciousness among workers. The focus on the retail sector is both theoretically valuable and practically relevant, as the news media report the increasing number of symbolic strikes and protests at Walmart and in the fast food industry. Hard Sell is not only timely in its subject but also offers original and concise analytic concepts that significantly advance our understanding in the field."--Chris Rhomberg, Fordham University, author of The Broken Table, Though hardly Marx's "Satanic mills," their cheery veneer hides more than a few dirty secrets. It is behind this veil that Peter Ikeler's new book, Hard Sell , takes us, focusing specifically on the subjective positions and experiences of workers themselves. In so doing, he joins a handful of notable scholars who have sought to, once again, bring the study of work back into labor sociology., Ikeler's ethnography invites antrhopologists to critically engage anew with areas of work and labor not simply as places in which workers struggle to make a living, but places in which other political battles are underway and where the very identity of workers is being shaped., Hard Sell provides an important contribution to understanding the constraints that chain store workers face when seeking to improve their wages and working conditions. Peter Ikeler's research among retail workers is top notch, comprehensive, and professional., "Offering insight into the world of low-wage retail labor in America, Peter Ikeler's book about the work experiences of New York City department store workers adds the concept of 'contingent control' to further our understanding of the social construction of job insecurity and precarity. Hard Sell demonstrates how retail employers' moves toward employing an increasingly stopgap workforce with limited job identity present significant challenges for traditional forms of labor organizing--and yet, at the same time, may open up new and unexpected possibilities for fostering renewed worker militancy and oppositional forms of working-class consciousness at the start of the twenty-first century."--Stuart Tannock, University College London, coauthor of Youth Rising?, I can't think of another recent book that looks at the actual work of retail selling with as much depth and detail as this one. Peter Ikeler returns to the workplace as a key site to search for the emergence (or not) of an oppositional class consciousness among workers. The focus on the retail sector is both theoretically valuable and practically relevant, as the news media report the increasing number of symbolic strikes and protests at Walmart and in the fast food industry. Hard Sell is not only timely in its subject but also offers original and concise analytic concepts that significantly advance our understanding in the field., "Though hardly Marx's "Satanic mills," their cheery veneer hides more than a few dirty secrets. It is behind this veil that Peter Ikeler's new book, Hard Sell , takes us, focusing specifically on the subjective positions and experiences of workers themselves. In so doing, he joins a handful of notable scholars who have sought to, once again, bring the study of work back into labor sociology.", Offering insight into the world of low-wage retail labor in America, Peter Ikeler's book about the work experiences of New York City department store workers adds the concept of 'contingent control' to further our understanding of the social construction of job insecurity and precarity. Hard Sell demonstrates how retail employers' moves toward employing an increasingly stopgap workforce with limited job identity present significant challenges for traditional forms of labor organizing--and yet, at the same time, may open up new and unexpected possibilities for fostering renewed worker militancy and oppositional forms of working-class consciousness at the start of the twenty-first century., "Hard Sell provides an important contribution to understanding the constraints that chain store workers face when seeking to improve their wages and working conditions. Peter Ikeler's research among retail workers is top notch, comprehensive, and professional."--Immanuel Ness, Brooklyn College, author of Guest Workers and Resistance to U.S. Corporate Despotism
Grade From
College Graduate Student
Dewey Decimal
658.8/7
Table Of Content
1. All Quiet on the Service Front? 2.The Making of Big-Box Retail 3. The Not-So-Hidden Abode: Work Organization at Macy's and Target 4. Carrots, Sticks, and Workers: The Relations of Employment 5. A Regime of Contingent Control 6. Class Consciousness on the Sales Floor 7. Service Worker Organizing A Note on Class Consciousness
Synopsis
Along with fast-food workers, retail workers are capturing the attention of the public and the media with the Fight for $15. Like fast-food workers, retail workers are underpaid, and fewer than five percent of them belong to unions. In Hard Sell , Peter Ikeler traces the low-wage, largely nonunion character of U.S. retail through the history and ultimate failure of twentieth-century retail unionism. He asks pivotal questions about twenty-first-century capitalism: Does the nature of retail work make collective action unlikely? Can working conditions improve in the absence of a union? Is worker consciousness changing in ways that might encourage or further inhibit organizing? Ikeler conducted interviews at New York City locations of two iconic department stores?Macy?s and Target. Much of the book?s narrative unfolds from the perspectives of these workers in America?s most unequal city. When he speaks to workers, Ikeler finds that the Macy?s organization displays an adversarial relationship between workers and managers and that Target is infused with a "teamwork" message that enfolds both parties. Macy?s workers identify more with their jobs and are more opposed to management, yet Target workers show greater solidarity. Both groups, however, are largely unhappy with the pay and precariousness of their jobs. Combined with workplace-generated feelings of unity and resistance, these grievances provide promising inroads to organizing that could help take the struggle against inequality beyond symbolic action to real economic power., In Hard Sell , Peter Ikeler traces the low-wage, largely nonunion character of U.S. retail through the history and ultimate failure of twentieth-century retail unionism., Along with fast-food workers, retail workers are capturing the attention of the public and the media with the Fight for $15. Like fast-food workers, retail workers are underpaid, and fewer than 5 percent of them belong to unions. In Hard Sell , Peter Ikeler traces the low-wage, largely nonunion character of U.S. retail through the history and ultimate failure of twentieth-century retail unionism. He asks pivotal questions about twenty-first-century capitalism: Does the nature of retail work make collective action unlikely? Can working conditions improve in the absence of a union? Is worker consciousness changing in ways that might encourage or further inhibit organizing? Ikeler conducted interviews at New York City locations of two iconic department stores--Macy's and Target. Much of the book's narrative unfolds from the perspectives of these workers in America's most unequal city.When he speaks to workers, Ikeler finds that the Macy's organization displays an adversarial relationship between workers and managers and that Target is infused with a "teamwork" message that enfolds both parties. Macy's workers identify more with their jobs and are more opposed to management, yet Target workers show greater solidarity. Both groups, however, are largely unhappy with the pay and precariousness of their jobs. Combined with workplace-generated feelings of unity and resistance, these grievances provide promising inroads to organizing that could help take the struggle against inequality beyond symbolic action to real economic power., Along with fast-food workers, retail workers are capturing the attention of the public and the media with the Fight for $15. Like fast-food workers, retail workers are underpaid, and fewer than five percent of them belong to unions. In Hard Sell , Peter Ikeler traces the low-wage, largely nonunion character of U.S. retail through the history and ultimate failure of twentieth-century retail unionism. He asks pivotal questions about twenty-first-century capitalism: Does the nature of retail work make collective action unlikely? Can working conditions improve in the absence of a union? Is worker consciousness changing in ways that might encourage or further inhibit organizing? Ikeler conducted interviews at New York City locations of two iconic department stores--Macy's and Target. Much of the book's narrative unfolds from the perspectives of these workers in America's most unequal city. When he speaks to workers, Ikeler finds that the Macy's organization displays an adversarial relationship between workers and managers and that Target is infused with a "teamwork" message that enfolds both parties. Macy's workers identify more with their jobs and are more opposed to management, yet Target workers show greater solidarity. Both groups, however, are largely unhappy with the pay and precariousness of their jobs. Combined with workplace-generated feelings of unity and resistance, these grievances provide promising inroads to organizing that could help take the struggle against inequality beyond symbolic action to real economic power.
LC Classification Number
HF5429.215.U6I44
ebay_catalog_id
4
Copyright Date
2016
Item description from the seller
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eBay item number:145552582308
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