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Managing for Quality and - Hardcover, by Evans James R.; - Acceptable
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eBay item number:145535657487
Item specifics
- Condition
- Book Title
- Managing for Quality and Performance Excellence
- ISBN
- 9781305662544
- Publication Name
- Managing for Quality and Performance Excellence
- Item Length
- 10.2in
- Publisher
- Cengage South-Western
- Publication Year
- 2016
- Type
- Textbook
- Format
- Hardcover
- Language
- English
- Item Height
- 1.2in
- Features
- Revised
- Item Width
- 8.2in
- Item Weight
- 52.9 Oz
- Number of Pages
- 784 Pages
About this product
Product Information
Packed with current examples, cases, and illustrations, market-leading MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 10e focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. Written by experienced leaders in the fields of performance management and quality, the text delivers the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations throughout the world reflects quality as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need -- now and throughout your career -- to ensure quality management success.
Product Identifiers
Publisher
Cengage South-Western
ISBN-10
1305662547
ISBN-13
9781305662544
eBay Product ID (ePID)
219187991
Product Key Features
Publication Name
Managing for Quality and Performance Excellence
Format
Hardcover
Language
English
Features
Revised
Publication Year
2016
Type
Textbook
Number of Pages
784 Pages
Dimensions
Item Length
10.2in
Item Height
1.2in
Item Width
8.2in
Item Weight
52.9 Oz
Additional Product Features
Lc Classification Number
Hd62.15
Edition Description
Revised Edition
Edition Number
10
Table of Content
Brief Contents. Preface. Part I: PRINCIPLES OF QUALITY MANAGEMENT. 1. Introduction to Quality. 2. Foundations of Quality Management. 3. Customer Focus. 4. Workforce Focus. 5. Process Focus. Part II: TOOLS AND TECHNIQUES FOR QUALITY. 6. Statistical Methods in Quality Management. 7. Design for Quality and Product Excellence. 8. Measuring and Controlling Quality. 9. Process Improvement and Six Sigma. Part III: BEYOND QUALITY MANAGEMENT: MANAGING FOR PERFORMANCE EXCELLENCE. 10. The Baldrige Framework for Performance Excellence. 11. Strategy and Performance Excellence. 12. Measurement and Knowledge Management for Performance Excellence. 13. Leadership for Performance Excellence. 14. Building and Sustaining Quality and Performance Excellence. Appendixes.
Copyright Date
2017
Target Audience
College Audience
Topic
Total Quality Management, Production & Operations Management, Statistics, Quality Control
Dewey Decimal
658.4013
Dewey Edition
23
Illustrated
Yes
Genre
Technology & Engineering, Business & Economics
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:145535657487
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