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The pillow is firm but not hard and over time will soften up a bit more. It can also be pushed and prodded into a preferred position while you’re getting used to the newness. I finally replaced the exact one thats been slept on for 10 yrs.
Verified purchase: Yes | Condition: New
The medium density pillow suits me rather well. Soft enough to be comfortable and yet firm enough to be able to use just one pillow for sleeping. I also believe this pillow because of its firmness will last a very long time. If you like to sink into your pillow, I would suggest to get the soft density choice. After receiving this pillow, simply remove from the plastic to air out and regain it's fullness. This pillow after several weeks of use has no odor and is holding up very well. By far, one of my better purchases.
Verified purchase: Yes | Condition: New
a little too firm for me
Verified purchase: Yes | Condition: New