Dewey Decimal658.4/058
Table Of ContentPreface. Introduction: Outsourcing: Opportunities and Challenges. Part One: How to Plan, Lead, and Manage Outsourcing Initiatives. Chapter 1: Overview of the Outsourcing Process. Chapter 2: Making the Decision to Outsource. Chapter 3: What You Need to Know before You Start. Chapter 4: Assessing Cost, Benefit, and Risk for Your Outsourcing Venture. Chapter 5: Outsourcing Options. Chapter 6: Selecting Your Suppliers and Vendors. Chapter 7: Managing Your Outsourcing Vendors. Chapter 8: Navigating Contracts and Negotiations. Chapter 9: New Career Opportunities in Outsourcing Management. Chapter 10: Finding Top Outsourcers: Vendor Directory. Chapter 11: Avoiding Common Outsourcing Mistakes. Part Two: The Indispensable Guide to Finding an Outsourcing Career. Chapter 12: Strategizing for Success in the New Global Economy. Chapter 13: Learning to Market Yourself in the Global Economy. Chapter 14: Hot Jobs in Outsourcing. Chapter 15: Finding an Offshore, Nearshore, or Bestshore Job. Part Three: The Indispensable Guide for Outsourcing Entrepreneurs. Chapter 16: Starting Down the Entrepreneurial Path to Outsourcing. Chapter 17: Capitalizing on the Outsourcing Start-Up Boom. Chapter 18: Starting an Outsourcing Business. Glossary. Index.
SynopsisRevised for 2009 and beyond, The Black Book of Outsourcing is a comprehensive guide and directory for the evolving field of outsourcing, including expert advice on how to operate an outsourcing program. Valuable governance checklists, offshoring insights, best practices and one-of-kind resources are featured in this bible of the outsourcing industry. First published in 2005, this topical, bestselling manual explores the evolution of both outsourcing buyers and suppliers. Outsourcing and research gurus Douglas Brown and Scott Wilson chart a course of advice for business leaders charged with managing sourcing initiatives, present a wealth of opportunities for job seekers, and offer insights for entrepreneurial thinkers and investors worldwide, The Black Book of Outsourcing is a comprehensive guide and directory for the emerging field of outsourcing, including expert advice on how to operate an outsourcing program, how to deal with the political aspects of outsourcing, and how to find a career in outsourcing., PRAISE FOR THE BLACK BOOK OF OUTSOURCING "The Black Book of Outsourcing moves beyond the rhetoric and offers specific strategies for those choosing to outsource and for those whose careers have been impacted by outsourcing. Outsourcing is a reality. This book shows companies and workers alike how to turn it into an opportunity." Thomas J. Donohue, President and CEO, United States Chamber of Commerce "An exhaustive, in-depth look at one of the most pressing competitive issues of our time. Required reading for all executives who hope to survive in the global economy." Joseph P. Quinlan, Chief Global Economist, The Johns Hopkins University "This book will help you gain an understanding that in the new global, high-tech economy, theres no cruising altitude." Robert Reich, Former U.S. Secretary of Labor, Clinton Administration "Outsourcing is not a fad, but an important shift in how business is done in the global economy. As a global outsourcing leader, Capgemini understands the importance of being informed in making any outsourcing decision. The Black Book of Outsourcing provides a wealth of information on how to get it right." Terry Jost, North American Outsourcing Leader, Capgemini "The Black Book of Outsourcing offers fresh, organized thinking on one of the most vexing and emotionally charged business challenges." Ashish Arora, Professor, The Heinz School of Public Policy and Management, Carnegie Mellon University "This book challenges readers to re-evaluate their preconceived notions about outsourcing." J. Brian Quinn, Buchanan Professor of Management Emeritus, Tuck School of Business, Dartmouth College "This is, without question, the most comprehensive publication on outsourcing. Its destined to become the most regarded source of essential outsourcing information and practice. The Black Book of Outsourcing is the most important outsourcing investment you can make." Ward Holland, Vice President, Strategic Initiatives and Corporate Development, Wachovia Corporation
LC Classification NumberHD2365.B76 2005