Received the remote today.. it was new!! I took it out of package and clean it up!! the batteries were missed up! set the remote up with Logitech..twice!! The remote is bad.. the only thing that comes up on the screen is "welcome to your remote" I've changed batteries & pushed every button on the remote and will not do anything else. I'm not new to this type remote. I have several that I have had for several years. I understand everything is a gamble, if you would like to make it good or what.
Verified purchase: Yes | Condition: New
It works good if your system isn't overly complicated. The remote case was sticky (an age thing), but I was able to clean it. Doesn't play well with my ROKU TV. Not a great value for the price, but it is good. Does not work with the upgraded MyHarmony app, and the features are limited with the software it comes with.
Verified purchase: Yes | Condition: New
Good product, if you have ever set up an old school universal remote before you may or may not like this one. I like the idea the remote sets up your Activities, Watch TV, Play DVD etc automatically. Once you are done here you can move some functions around on the Activity that display in the top screen and buttons and you are good. If that is all you want to do this remote rocks. Here are my gripes. First, once you set an 'Activity' you can't really make it truly custom, you pretty much set by what Logitech thinks. I have tried to get the discreet on and off to work in the Activities correctly for my devices but have not got it to work properly. It really doesn't allow you to tweak anything in the execution of an Activity. I think higher end models do but this one does not. I do like that you can put any device's codes into any button on the remote for that activity. Unfortunately I have found myself hitting the system off and starting over using Activities. Second you can't program a different device’s remote code into a different device. You can learn it in but you can't use the logitech IR DB to do so. If you have something that you seem to do a lot and it spans multiple devices you are sort of hosed. Then getting back to the activity without the discreet On Off codes working will fubar how the system running. I paid $60 for this thing and I think I got a good $60 product. I would say I am pleased with it and will continue to use it. Maybe I'm just not the best with the application that set this thing up yet. I see myself at some point just using it to grab the discreet codes for a more configurable remote in the future. I think if you have never had a good universal remote before, you will be pleased with this. If you have used really good universal before you might find how Logitech sets up the remote's activities too limiting.Read full review
I bought the Logitech Harmony 550 remote mainly for my wife to be able to operate my complex A/V system with a few button pushes. I settled on the Logitech Harmony 550 remote after reviewing many reviews. I like the remote, it has a lot of features, some of which I have yet to program, but overall, it's easy to program, and easy to use. One thing that can be an issue is that it sometimes "forgets" which components to turn on, but a simple push of the 'help' button, and following the on-screen instructions can fix that in a hurry. Overall, a nice remote, in a nice package, at a nice price! I'm happy with it!
Ok, this is a great remote, and it does what it says it will do. There is however one small glitch. It is supposed to have a motion sensor inside it that controls the "glow" or backlight function. These sensors apparently commonly go out. I didn't even know about this issue until I started reading online about it. Also, on mine, there is a defect in one of the chips and/or sensor that allows the "glow" to stay on until you manually press the glow button to turn it off. So, if I forget to turn glow off, it burns up batteries. From what I have read, this is a common defect. Apparently, Logitech will replace it at no charge, which is nice. Other than that minor issue, I love this remote and have been able to retire the original 4 remotes that came with my equipment. Also the programmable interface is intuitive and easy to use.Read full review
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