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The description was clear that the device would arrive in brand new quality or better, device definitely looks clean, but there was a very small chip on the side of the DAC. Not an issue, very impressed with the 60 day return policy and 2 year warranty. I was a little thrown that the device arrived in a bag instead of a box, but there was plenty of padding to guard from damage, Device came within a week, and included DAC, 2 USBC cables and an AUX. Not sure if OEM cables but not cheap.
Verified purchase: Yes | Condition: Refurbished
I was looking for a headset that would connect to my computer, my PS5 and my phone. I wanted it wireless to avoid miles of cable and switches and plugging/unplugging every time I switched my source. Long battery life (6+ hour usage) would be a plus AND I would want it to have a docking station so I didn't need to have a truckload of batteries of another cable to add to my rat's nest of cables already present. a docking station that could charge the headset when not in use. As for sound quality requirements: I am far from an audiophile with my tinnitus but I can still appreciate a good set of headphones. Comfort-wise I wanted something that could be worn as long as the battery would last without wanting to rip off the headset from pressure, sweat, etc.... How this headset matches up is as follows: 1. I am able to hook this thing up to my PC and my PS5 and never have to bother with the plug/unplug switcheroo ever again. YAY! And as an unexpected bonus, not only does this headset pair via bluetooth to my phone but it will "cut in" to the phone if I get a call while using the PS5 or the computer. No more having to take off my headset to answer a call. Another YAY! And the wireless transmitter automagically switches to whatever source I am using at start up without having to select it. If I do have both my PS5 and my computer going at the same time it is a simple matter of selecting my source from the wireless transmitter with minimal effort. 1a: There are those who would tell you to skip buying the PlayStation version and just buy the Xbox version since the PlayStation will work in the Xbox version. And while they are technically correct you must consider that the Xbox version has only 1 usb port that will work with a PC, or PlayStation or Nintendo switch. The other USB port will ONLY work with an xbox. So if you are using this headset to connect to your computer and PlayStation or Switch you MUST use the Playstaion version since either usb port can connect to all supported devices unlike the Xbox version which can connect to all supported devices on one port and ONLY AN XBOX on the other. Take that into consideration.... 2. While it does not have a docking station to charge the headset it does have an extra battery that resides in the wireless transmitter so when you notice on the transmitter display (or when you get an audible warning through the headset) you can simply (And easily) pop the spare battery out of the wireless transmitter, flick off the magnetically held (sweetness!) plate on the left side and pop out the battery for a quick swap. The headset has a capacitor that stores enough electricity to allow for the battery swap out so you can avoid the whole, power off, swap battery, power on, make another wireless connection, blah, blah, blah. On the right side, if you pop off the magnetically (Again, sweetness!) held plate you will find a USB-C port for charging the battery in the headset. So while this is not exactly what I was looking for, it performs well enough for my needs. 3. The sound quality for music/movies is sufficient. Again, with the ringing in my ears I am the last person to state how good the quality of sound is. So I will just say it sounds good to me. Now from a game perspective, I swear I can hear things I never heard before with my old headset(s). The mic is nothing to write home about. It gets the job done and people have no problem understanding me. My wife did comment that the noise cancelling aspects of this mic make me sound like I am talking in room by myself with nothing else around me. "Really hon? You would not be able to tell where I was based on background noise when talking on this headset?" I have got to remember that for a future "field test".... ;) 4. Hear comes the grain of salt opinion on my part. Are these the most comfortable headphones I have ever worn? No. Are they the most uncomfortable? Again, no. I would say that if I compared these to every headset and headphone (Almost 15) I have ever used I would say these are way closer to most comfortable and VERY far from most uncomfortable. For myself I have worn them for nearly 6 hours without feeling the need to rip them off my head. There are supposed to be aftermarket ear cup replacements for this particular headset that make these even more comfortable that they already are. I will be considering giving those a go in the future. One last point on the whole comfort thing: Given all the different head shapes and ear types it is impossible to categorically state that this headset is universally comfortable or uncomfortable. I will point out that the clamping pressure (and again, this is for MY head size and ear type) could be just a tad less. I don't feel like my head is caught in a vice or anything AND the headphones are never in danger of falling off my noggin. I just prefer a "loose" fit when it comes to my headphones. This is all the room I have for my "little" review. Good luck with your decision! Read full review
Verified purchase: Yes | Condition: Pre-owned
Clamping force is a little tight, prob should use an eq for better audio, mic sounds good, not removable unfortunately, definitely install Dolby Atmos
Verified purchase: Yes | Condition: Pre-owned
As somebody who has been with turtle Beach for years I decided to give steel series a try. Best decision I have ever made! Mixed with really gets the job done for all of your gaming needs especially for 3-D audio. I would most definitely recommend these for someone whos looking for that perfect pair of headphones to sit on for a while. 
Verified purchase: No
Came with everything depicted. Paired it with a transceiver i purchased separately and they works flawlessly together.
Verified purchase: Yes | Condition: Pre-owned
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