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This is an excellent universal remote. I've had the Harmony Companion remote for several years and it worked very well once I got all the buttons programmed the way I want. I think the Elite is a much better remote, though. My favorite thing is that if I'm doing a Watch TV activity and I need to make an adjustment to the soundbar I can jump to that device on the remote and make my adjustments. Programming was easy, it's easy to use, and I love that it's got back lighting.
Verified purchase: Yes | Condition: Pre-owned
I’ve had several Logitech smart remotes over the years. All of them suffer from the same issue: limited setup support, dated documentation, extremely difficult set-up. HOWEVER, once you compete your journey, the result is a great, one-remote entertainment experience. If they just made the set-up more reliable, it would be perfect. Due to recent OS security updates, the remotes are no longer able to be connected to MOST laptops to set the remotes and hubs up. Because of this, Logitech has moved to a mobile app platform, sounds good, right? After hours of trying to set up my remote using my iPhone, I gave up. I almost returned my Elite. Then, I dusted off an old Kindle Fire and attempted to set up using the android app. Got a little further, but still got stuck at the point when the app and hub try to communicate with the remote. Was about to re box everything and then I remembered an old way to pair remotes with hubs by holding menu and mute on the remote—THAT worked. But that can’t be found in ANY Harmony Elite documentation or support forums. C’mon Logitech!Read full review
Verified purchase: Yes | Condition: Pre-owned
We don't use the full capability of the remote. We only use it to control TV and streaming. The remote covers all functionality of the original remote (at least the functions we use). The setup was easy, although when it scanned to see what devices were available, it assigned the wrong device for our DIRECTV devices. Other than that, it was a very easy device to program. The iPad app has much more functionality than the PC. I would suggest to always use the iPad or Droid app. The only issue I have with the unit is that the screen is sensitive and the Activities icons are fairly small. I find it a little difficult to press the correct button. Maybe my fingers are too fat. Good unit... Would certainly recommend this to anyone.
Verified purchase: Yes | Condition: Refurbished
This thing is amazing! Super easy to program, it can all be done on your smart phone or tabllet. I had a Harmony One and a Harmony 1100D , both excellent remotes but a pain to program - the Harmony Elite you just plug it in and let your smart phone do the rest. Also works with Alexa which is nice for powering on and shutting off the system
Verified purchase: Yes | Condition: Refurbished
Works perfectly but was extremely difficult to program. Previously, I was using a home theater controller that had to be programmed by the installer. Each time I wanted to make a change, I had to get him to come to my house and pay him. This completely replaced the commercial product. However, unless you are under 40 or extremely tech savvy, you won't understand how to program it. Luckily, I have a daughter...
Verified purchase: Yes | Condition: Pre-owned
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