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Squeaky Wheel : Complaining the Right Way to Get Results, Improve Your Relations
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Located in: Orlando, Florida, United States
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Estimated between Fri, May 31 and Mon, Jun 3 to 43230
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eBay item number:115697444818
Item specifics
- Condition
- Features
- Ex-Library
- ISBN
- 9780802717986
- Publication Year
- 2011
- Type
- Textbook
- Format
- Hardcover
- Language
- English
- Publication Name
- Squeaky Wheel : Complaining the Right Way to Get Results, Improve Your Relationships, and Enhance Self-Esteem
- Item Height
- 1.1in
- Item Length
- 8.5in
- Publisher
- Walker & Company
- Item Width
- 5.8in
- Item Weight
- 13.5 Oz
- Number of Pages
- 304 Pages
About this product
Product Information
Although life was physically more difficult in the days of the horse and carriage, we complained much less back then, and when we did, our complaints were more likely to get results. Today we complain about everything--yet do so with remarkable ineffectiveness. Most of us grumble, vent, and kvetch, neither expecting nor getting meaningful resolutions. Wasting prodigious amounts of time and energy on unproductive complaints can take an emotional and psychological toll on our moods and well-being. We desperately need to relearn the art of complaining effectively. Psychotherapist Guy Winch offers practical and psychologically grounded advice on how to determine what to complain about and what to let slide. He demonstrates how to convey our complaints in ways that encourage cooperation and increase the likelihood of getting resolutions to our dissatisfactions. The principles he spells out apply whether we're dealing with a rude store clerk, a bureaucrat, a coworker, our teenager, or a spouse or partner who's driving us crazy. Complaining constructively can be extremely empowering and it can significantly strengthen our personal, familial, and work relationships. Applying our new-found complaining skills to customer service representatives, corporate leaders, and elected officials increases the odds that our comments will be taken seriously. If we all complained more effectively, squeaky wheels could change our own lives as well as the world for the better.
Product Identifiers
Publisher
Walker & Company
ISBN-10
0802717985
ISBN-13
9780802717986
eBay Product ID (ePID)
92656441
Product Key Features
Publication Name
Squeaky Wheel : Complaining the Right Way to Get Results, Improve Your Relationships, and Enhance Self-Esteem
Format
Hardcover
Language
English
Publication Year
2011
Type
Textbook
Number of Pages
304 Pages
Dimensions
Item Length
8.5in
Item Height
1.1in
Item Width
5.8in
Item Weight
13.5 Oz
Additional Product Features
Lc Classification Number
Hf5415.52.W56 2011
Reviews
"Excellent for all disgruntled souls out there."- Library Journal "Kicking and screaming not doing the trick? Try a complaint sandwich!"- Elle " The Squeaky Wheel is wonderful, loaded with psychological insights and practical tips to help us deal with life's annoyances. It's also laugh-out-loud fun to read!"- Rita Emmett, author of The Procrastinator's Handbook "Competent complainers are made, not born. With Dr. Guy Winch as a 'complaining coach,' readers can master this elusive but essential skill, so central to self-assertion and finding one's adult voice."- Jeanne Safer, Ph.D., author of The Normal One "Americans spend an amazing amount of their time complaining yet are usually no good at it. The Squeaky Wheel will show you how to complain in a constructive manner. You won't demand your money back!"- Gregg Easterbrook, author, Sonic Boom " The Squeaky Wheel is a great read! Smart, funny and full of practical advice. I loved learning 'complaining skills.'"- Esther Perel, author of Mating in Captivity: Unlocking Erotic Intelligence "Guy Winch has brought a new twist to complaints that I've never seen in thirty years in the field. He clearly outlines-using entertaining stories-new methods and benefits for both consumers and those dealing with complaints. This is the most stimulating contribution to the field in a decade."- John Goodman, vice chairman, TARP Worldwide , "Excellent for all disgruntled souls out there." -- Library Journal "Kicking and screaming not doing the trick? Try a complaint sandwich!" -- Elle " The Squeaky Wheel is wonderful, loaded with psychological insights and practical tips to help us deal with life's annoyances. It's also laugh-out-loud fun to read!" -- Rita Emmett, author of The Procrastinator's Handbook "Competent complainers are made, not born. With Dr. Guy Winch as a 'complaining coach,' readers can master this elusive but essential skill, so central to self-assertion and finding one's adult voice." -- Jeanne Safer, Ph.D., author of The Normal One "Americans spend an amazing amount of their time complaining - yet are usually no good at it. The Squeaky Wheel will show you how to complain in a constructive manner. You won't demand your money back!" -- Gregg Easterbrook, author, Sonic Boom " The Squeaky Wheel is a great read! Smart, funny and full of practical advice. I loved learning 'complaining skills.'" -- Esther Perel, author of Mating in Captivity: Unlocking Erotic Intelligence "Guy Winch has brought a new twist to complaints that I've never seen in thirty years in the field. He clearly outlines--using entertaining stories--new methods and benefits for both consumers and those dealing with complaints. This is the most stimulating contribution to the field in a decade." -- John Goodman, vice chairman, TARP Worldwide "The Squeaky Wheel offers the best ways to complain without, well, complaining." -- Women's Day "Not only does Winch provide the recipe for "a complaint sandwich," (a novel, step-by-step process for complaining, using the parts of a sandwich that correspond to the components of a complaint), but he also focus on effectively interacting with loved ones, customer service reps, and our communities. His conversational tone is infused with humor, making his first book a thoroughly enjoyable read." -- Publishers Weekly, Competent complainers are made, not born. With Dr. Guy Winch as a 'complaining coach,' readers can master this elusive but essential skill, so central to self-assertion and finding one's adult voice., Not only does Winch provide the recipe for "a complaint sandwich," (a novel, step-by-step process for complaining, using the parts of a sandwich that correspond to the components of a complaint), but he also focus on effectively interacting with loved ones, customer service reps, and our communities. His conversational tone is infused with humor, making his first book a thoroughly enjoyable read., Americans spend an amazing amount of their time complaining - yet are usually no good at it. The Squeaky Wheel will show you how to complain in a constructive manner. You won't demand your money back!, The Squeaky Wheel is a great read! Smart, funny and full of practical advice. I loved learning 'complaining skills.', Guy Winch has brought a new twist to complaints that I've never seen in thirty years in the field. He clearly outlines--using entertaining stories--new methods and benefits for both consumers and those dealing with complaints. This is the most stimulating contribution to the field in a decade., The Squeaky Wheel is wonderful, loaded with psychological insights and practical tips to help us deal with life's annoyances. It's also laugh-out-loud fun to read!, "Excellent for all disgruntled souls out there."- Library Journal "Kicking and screaming not doing the trick? Try a complaint sandwich!"- Elle " The Squeaky Wheel is wonderful, loaded with psychological insights and practical tips to help us deal with life's annoyances. It's also laugh-out-loud fun to read!"- Rita Emmett, author of The Procrastinator's Handbook "Competent complainers are made, not born. With Dr. Guy Winch as a 'complaining coach,' readers can master this elusive but essential skill, so central to self-assertion and finding one's adult voice."- Jeanne Safer, Ph.D., author of The Normal One "Americans spend an amazing amount of their time complaining yet are usually no good at it. The Squeaky Wheel will show you how to complain in a constructive manner. You won't demand your money back!"- Gregg Easterbrook, author, Sonic Boom " The Squeaky Wheel is a great read! Smart, funny and full of practical advice. I loved learning 'complaining skills.'"- Esther Perel, author of Mating in Captivity: Unlocking Erotic Intelligence "Guy Winch has brought a new twist to complaints that I've never seen in thirty years in the field. He clearly outlines-using entertaining stories-new methods and benefits for both consumers and those dealing with complaints. This is the most stimulating contribution to the field in a decade."- John Goodman, vice chairman, TARP Worldwide "The Squeaky Wheel offers the best ways to complain without, well, complaining." -Women's Day "Not only does Winch provide the recipe for "a complaint sandwich," (a novel, step-by-step process for complaining, using the parts of a sandwich that correspond to the components of a complaint), but he also focus on effectively interacting with loved ones, customer service reps, and our communities. His conversational tone is infused with humor, making his first book a thoroughly enjoyable read." -Publishers Weekly
Copyright Date
2011
Target Audience
Trade
Topic
Personal Growth / General, General, Rhetoric, Personal Growth / Self-Esteem, Interpersonal Relations
Lccn
2010-024506
Dewey Decimal
381.3/3
Dewey Edition
22
Genre
Self-Help, Psychology, Literary Criticism, Language Arts & Disciplines
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:115697444818
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Orlando, Florida, United States
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| Shipping and handling | To | Service | Delivery*See Delivery notes |
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| US $4.13 | United States | Economy Shipping (USPS Media MailTM) | Estimated between Fri, May 31 and Mon, Jun 3 to 43230 |
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Brand new as described. Shipped promptly. Well-packaged. Highly recommended seller!
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