Supervision in the Hospitality Industry by Jack E. Miller and John R. Walker...

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eBay item number:115200993569
Last updated on Jul 14, 2024 13:57:44 PDTView all revisionsView all revisions

Item specifics

Condition
Like New: A book that looks new but has been read. Cover has no visible wear, and the dust jacket ...
ISBN
9781118071786
Subject Area
Technology & Engineering, Business & Economics
Publication Name
Supervision in the Hospitality Industry
Publisher
Wiley & Sons, Incorporated, John
Item Length
9.4 in
Subject
Food Science, Industries / Hospitality, Travel & Tourism
Publication Year
2011
Type
Textbook
Format
Hardcover
Language
English
Item Height
1.3 in
Author
Jack E. Miller, John R. Walker
Item Weight
37.7 Oz
Item Width
7.8 in
Number of Pages
528 Pages
Category

About this product

Product Identifiers

Publisher
Wiley & Sons, Incorporated, John
ISBN-10
1118071786
ISBN-13
9781118071786
eBay Product ID (ePID)
102980006

Product Key Features

Number of Pages
528 Pages
Publication Name
Supervision in the Hospitality Industry
Language
English
Subject
Food Science, Industries / Hospitality, Travel & Tourism
Publication Year
2011
Type
Textbook
Subject Area
Technology & Engineering, Business & Economics
Author
Jack E. Miller, John R. Walker
Format
Hardcover

Dimensions

Item Height
1.3 in
Item Weight
37.7 Oz
Item Length
9.4 in
Item Width
7.8 in

Additional Product Features

Edition Number
7
Intended Audience
College Audience
LCCN
2011-042401
Dewey Edition
23
Illustrated
Yes
Dewey Decimal
647.9068/3
Synopsis
Supervision in the Hospitality Industry: Leading Human Resources, 7th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. The text is enhanced from previous issues with more industry examples and the addition of key word definitions. It offers several new chapters on topics such as supervisors as leaders; goal setting; supervisory communication; suggestions for improving communications and social media communications; drivers of diversity; multiculturalism; social media recruiting; hiring suggestions; evaluating on-the-job performance and performance improvement; behaviors of leaders; team building; teaching methods for training; causes of conflict in the workplace; critical thinking example and question on discipline; supervising employees; supervisors delegating; and common mistakes in delegating., Supervision in the Hospitality Industry: Leading Human Resources, 7th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field., A Road Map to Being a Successful Manager in the Foodservice and Lodging Industries The hospitality industry is founded on the quality of service produced by its employees, and it is the people supervising these employees who hold the keys to the operation s success. By providing fundamental and comprehensive information on the various elements of a supervisor s role, this updated Seventh Edition of Supervision in the Hospitality Industry provides comprehensive coverage of the principles, theories, and decision-making skills required to manage a workforce to profitable results. Practical, concrete, and results-oriented, Supervision in the Hospitality Industry, Seventh Edition spotlights real-life solutions to everyday challenges. With applicable concepts, theories, and principles, supervisors and leaders can meet the demands of today s rapidly advancing hospitality industry. Along with new industry examples, profiles, key word definitions, and web-based activities, the Seventh Edition has also been restructured into four parts: Supervision: Two new chapters on supervisory management and leadership, and new sections on supervisory communication and effective goal-setting. Equal Opportunity, Diversity, Recruiting, and Performance Standards: Expanded coverage of multiculturalism in the workplace, and added discussion of social media hiring and recruiting. Creating a Positive Work Environment: New sections on leadership behaviors, team building, training programs, and conflict in the workplace. Maintaining High Performance: A New chapter on supervisory delegation. Discover your own unique management style by mastering the basic principles and utilizing the creative problem-solving methods presented in this revamped Supervision in the Hospitality Industry, Seventh Edition.
LC Classification Number
TX911.3.P4M55 2011

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Lisa's DVDs and More

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Selling an eclectic assortment of new and used dvds, vhs, games, and more. All profits are used to help support local families in need.
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