2 min article

Selling internationally

Making your listings available internationally is easy and can help you grow your business by reaching buyers worldwide.

When you offer international shipping in your listings, your items are automatically available to buyers outside the United States, with no additional fees for non-managed payments sellers.

If you’re a managed payments seller you can either offer international shipping or list directly on supported international sites. An additional international fee may apply.

How to sell internationally

Before you can sell internationally, you'll need to:

  • Have an eBay account in good standing
  • Have earned at least 10 feedback points as a seller
  • Have made your first successful sale more than 90 days ago
  • Post in an eligible category. Ineligible categories for international sales include Video Games, DVDs & Movies, Hunting knives, Auto parts, and Vehicles
  • Offering shipping to the United Kingdom, Europe, or worldwide. Specifying shipping service to these areas is highly recommended, since listings without specified shipping may be moved to the bottom of Best Match search results

Additionally, non-managed payment sellers will need to:

Non-managed payments sellers can make their listings available worldwide or just to buyers in certain countries - simply add international shipping options to your listings. International buyers will be able to see that while your location is in the United States, shipping is available to their country.

There are some differences in selling internationally for managed payments sellers.

Remember too that when you sell to overseas buyers, you need to comply with laws in both your country and theirs. Your items must meet the selling and eligibility requirements for the eBay site in each country where you sell. You'll find information in the eBay International trading policy.

Here's how to add international shipping to your listings:

  1. On your listing, choose Show international services and options and select Save.
  2. Choose Flat Rate or Calculated. A flat rate means you choose a shipping cost. Calculated shipping is determined by the buyer's location using US Postal Service pricing.
  3. Select the countries you'll ship to from Destination, and choose your preferred shipping carrier from Service.

Tip
We may ask you to sign an International Selling Agreement acknowledging that items sold to buyers on other eBay sites are subject to the policies of those sites. Be sure to familiarize yourself with listing and buyer protection policies on the eBay sites where you sell.

Choosing where to ship to

You can choose the countries you want to ship to in different ways:

  • On an item-by-item basis: Whenever you list an item, select international shipping locations on the listing form. You can choose worldwide or select particular regions or countries.
  • As a standard rule: You can specify regions or countries you don't want to ship to in Site preferences - opens in new window or tab. These rules will apply to any future listings you create.

Managed payments sellers

If you offer international shipping to countries that support managed payments, your listing will be displayed to buyers on the local eBay sites. However, your listings on international eBay sites not currently supported for managed payments will be ended and applicable fees credited automatically.

You can also list items directly on some eBay sites outside of your registered location.

We will continue to expand the number of countries where managed payment sellers can offer international shipping or list directly on international sites.

Before we can process payouts for your international sales, be aware that you may need to provide additional verification information to comply with local regulations of the sites you’ve listed on. You may also need to comply with eBay listings policy for that location.

Receiving payments from international buyers

If the buyer pays in a different currency, the payment will be converted to the currency of your payouts. As currency values can change, it’s important to note that the currency exchange rate will be captured at the time of sale and can be viewed in the order details. This exchange rate will apply in the event of a refund.

When you ship internationally, an additional international fee applies for managed payments sellers.

eBay's transaction fees will be deducted in the buyer’s payment currency, before being converted to your payout currency. If you receive a fee credit, it will be converted from your buyer’s payment currency to your payout currency. See our fees article for more information on the currency conversion charge.

International site visibility and fees

International site visibility is an optional upgrade that ensures your eBay.com listings are visible in top-level search results on other eBay sites. Currently, international site visibility is only supported by the United States, United Kingdom, and Canada sites, but we're working on further expansion.

There is a small, separate fee for each site you choose for this upgrade, so you have complete control over where you want your listings to appear. These fees aren't refundable unless your listing doesn't meet the other country's requirements.

For more information on fees, see our article on selling fees.

Reaching Canadian buyers

Listings created on eBay.com that offer shipping to Canada, North America, or worldwide automatically show up in the default search results on eBay.ca at no extra charge. You don't need to use the international search visibility feature if you offer shipping to these locations.

eBay’s Global Shipping Program

The Global Shipping Program (GSP) makes selling internationally easier, including arranging international shipping, completing customs forms, and handling import fees, which are paid by buyers at the time of purchase. When the seller sells items through the GSP, their listings automatically appear on supported international eBay sites.

International buyers will be able to see that your location is in the United States, and that you ship to their country.

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