2 min article

Terapeak Research

Terapeak Research is a marketing tool that provides insights on what to sell, when to sell, and how to sell on eBay. The service is free for Basic, Premium, Anchor, and Enterprise Store subscribers. All other sellers using eBay.com can pay for a yearly or monthly subscription.

With Terapeak Research, you can see how products and categories are performing across all of eBay's marketplaces. Easy-to-understand reports provide an overview of which products and categories are popular, and which strategies are successful in attracting buyers.

For customized and targeted insights about markets you're interested in, simply search by keyword or product, and apply filters such as Listing type, Start price, Buyer country, and Time of day.

How do I subscribe?

If you have a Basic, Premium, Anchor or Enterprise Store, Terapeak Research is included in your subscription free of charge. You just have to go the Terapeak Research dashboard - opens in new window or tab to get started.

All other sellers using eBay.com have the option to pay for a yearly or monthly subscription. All you need is a seller account with an automatic payment method on file. Here's how to subscribe:

  1. Go to your Subscriptions management page - opens in new window or tab in My eBay.
  2. Beside "Terapeak Research", choose Select and review.
  3. Choose the payment plan you'd prefer; yearly or monthly subscription.
  4. Select Submit order.

Managing paid subscriptions

You can manage your subscriptions on your Subscription Management page - opens in new window or tab. On this page you'll see your active subscriptions, the date they will renew and your subscription fee.

To change your subscription from Monthly to Yearly or Yearly to Monthly:

  1. Select Change subscription, underneath "Renewal date".
  2. The price of the new subscription will be displayed in a new page. Select Submit order if you're happy to proceed.

On the Subscription Management page - opens in new window or tab you’ll now see the price of your new subscription and the date on which you’ll be billed for the change.

To cancel a subscription:

  1. Select Cancel subscription beside "Renewal date".
  2. When it asks you to confirm, select Confirm cancellation.

If you need to cancel your subscription, make sure to do so before your next payment date to avoid being charged for a new renewal. If you cancel your yearly subscription or change from a yearly to a monthly subscription after your first 30 days and before your last 30 days of your yearly subscription, you'll be charged an early termination fee. You can find out more in our Terapeak Subscription Terms of Service - opens in new window or tab.

Updating your payment method

You can update your subscription payment method on eBay's Automatic payment method page - opens in new window or tab. Simply enter the details of the credit card or PayPal account you want to use and Save.

If you need more help with a Terapeak billing or subscription issue, see our billing and subscription contact options

With Terapeak Research, you can see how products and categories are performing across all of eBay's marketplaces

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