Quick tip
Select Contact us at the bottom of this page, choose what you need help with and we’ll get you to the right agent.
You can also get in touch with us by searching for the eBay Help article that deals with your issue. If you can’t find the answer you need in the article, scroll to the bottom of the page and choose a contact option. When you do this, your contact is directed to an agent who is an expert in dealing with issues like yours.
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Tip
If you’re a seller, you can also go to Seller Help to manage issues with returns, items not received, refunds - opens in new window or tab, feedback - opens in new window or tab and defect removal - opens in new window or tab, or you can go to Resolution Hub to manage any policy notifications - opens in new window or tab we’ve sent you.