2 min article

Changing your password

Whether you’ve simply forgotten your password and need to reset it, or want to make a change for security reasons, it’s easy to change your eBay password. To protect your account, we’ll always ask you to confirm your identity via email or text.

To change your password, select the button below, then follow these instructions:

  1. Enter your email address or username and select Continue.
  2. For security, we’ll ask you to verify yourself by email or text:
    • Email: We’ll send you an email within five minutes. Simply select the Confirm button in the mail.
    • Text: We’ll text a PIN to your mobile number. Enter the PIN you receive, then select Continue.
  1. Enter your new password, and select Continue.

Change your password - opens in new window or tab

Remember to sign in with your new password in the eBay app as well.

You can also change your password in the Account section of My eBay. Here’s how: 

  1. Go to Personal information - opens in new window or tab.
  2. Select Edit next to Password.
  3. Select Reset your password and then follow the same steps as above.

Before you change the password on your eBay account, we’ll ask you to confirm your identity via email or text.

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