To change your password, select the button below and then follow these steps:
- Enter your email address or username and select Continue.
- Choose how you'd like to change your password:
- Email: We'll send you an email that should arrive within five minutes. Then click the button in the email, or copy and paste the link
- Text: We'll text a PIN to your mobile number. Enter the PIN you receive, then select Continue
- Enter your new password, and select Continue.
Both the email link and the PIN are valid for 24 hours from when we send them to you.
Remember to sign in with your new password in the eBay app as well.
You can also change your password in the Account section of My eBay:
- Go to Personal information - opens in new window or tab.
- Select Edit next to Password.
- Select Reset your password and then follow the same steps as above.