Our customer service team is available to you on phone and chat. You can get in touch with us in the following ways:
- Select Contact us at the bottom of this page, choose what you need help with and we’ll get you to the right agent
- Find the eBay Help article that deals with your issue. If you can’t find the answer you need in the article, scroll to the bottom of the page and choose a contact option. When you do this, your contact is directed to a qualified agent who is an expert in dealing with issues like yours
If you need help with a recent order, sign in if you haven't already and select the item above to get started.
If you’re a seller, you can also go to ebay.com/sellerhelp to manage issues with returns, items not received, refunds, feedback and defect removal, and any policy notifications we’ve sent you.
If you select a contact option from an article that doesn’t relate to your issue, the agent you reach may not be able to help you.