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About us

Founded in 2002 by Chris Wiley, Watch Chest has the distinction of being one of the world's first online-exclusive watch atelier. As a small family-owned and operated business, our mission is to personally help you build a watch collection you love.

We are guided by core values:

Exceptional Client Experiences: Providing personalized service for every client.
Authenticity & Transparency: Ensuring every timepiece meets strict authenticity standards and every transaction is transparent.
Tradition & Craftsmanship: Practicing the timeless art of watchmaking with excellence.
Sustainability & Preservation: Sustainably extending the lifespan of watches while preserving their unique history.
Location: United StatesMember since: Mar 27, 2002Seller: watch_chest

Store policies

Shipping
Returns
Warranty

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (1,466)

  • b***4 (5)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Watch is in near perfect condition as described. All original boxes and were also in new condition. Transaction was very professional and shipping was very fast.
  • o***c (131)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The watch was perfect, and delivered in perfect condition. Due to an eye condition, my husband had difficulty discerning the gold hands from the gold face. Watch Chest was very helpful in allowing the return of the watch. A great product at a great price - Watch Chest is a great eBay store!
  • 5***4 (161)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I’m overwhelmed!! The watch is all I expected and more! It’s the classic old style of the famous gold Rolex. I’ve wanted one for some time, but never followed through. Now that I’m 80, I thought it’s now or never. Glad I finally decided to go for it! Could not be happier! Watch Chest is a great company with which to deal. Better than advertised. Beautiful, like new even though it’s a pre owned watch. Got a full 2 year warranty and authentication from a third party. Also fit perfectly.
  • m***n (29)- Feedback left by buyer.
    More than a year ago
    Verified purchase
    This by far has to be the best experience I have ever. From start to finish the watch chest team did a fantastic job communicating with me, following up via email with additional details, and making themselves available. My watch was beautifully shipped without a single scratch, or even damage to the box. My item was shipped promptly and even came with a beautiful cleaning cloth that I’ve already put to good use! Excited for future purchases with the watch chest. I highly recommend watch chest!
  • r***o (681)- Feedback left by buyer.
    Past year
    Verified purchase
    excellent product, the watch was exactly what was shown. I am extremely happy. super fast shipping. Great company.
  • b***o (828)- Feedback left by buyer.
    Past year
    Verified purchase
    Can't say enough good things about Chris and Watch Chest (Seller). He spent a lot of time answering my questions and he resized the watch for free before shipping. The Authentication process went quickly and smoothly. My watch arrived today and it is PERFECT (looks like brand new... high polish) and I love it!! I will definitely use this seller again.

About us

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